Hello, my role as Operation Manager is to make sure warehouse and retails outlet operation are smooth and follow the standard operation procedure. Operation department role in The Prayer Mat also include system development ( e-commerce platform ), ordering process, warehouse and retails outlet. Basically, I'm working at this company since before it become established from small warehouse to have 10 retail outlet across Malaysia within 3 years.Main role :i. Responsible for the planning and execution of operationscompany's work as well as taking the necessary actions ifthere are problems/needs related to management and projects.ii. Communicate with top management, agents, clients and partiesapplicable to the company's operational needs.iii. Ensure the smoothness of the project and the company's work movement achievesobjectives that have been set.iv. Responsible for helping manage the daily operation of the companyv. Drafting policies, regulations and Standard Operating Procedures (SOP) forbusiness operations department to improve work processes andensure compliance with standards.i. Help initiate and drive work improvement activitiesby adapting best practices, and simplifying work sois at an optimal level.vii. Responsible for helping organize and administer the departmentbusiness operations or sales.viii. Maintaining and improving the service schedule withadhere to the agreed service schedule.ix. Supervise, motivate and manage the work team and supportcompany projects from all aspects.x. Helping to monitor the performance and quality of work carried out.xi. Responsible for assisting with administrative matters andcompany office.xi. Ensure safety implementation by developing plansproper security.xiii. Receive, investigate and respond to problems and complaintsprofessionally identify the means and results of the report andreport to top management for further action.

Hello, My roles as Assistant Manager at MOS Food Pte Ltd are handling daily operation of the store including doing sales , product making , customer services, and managing staff. Besides, I'm doing report for restock item and feedback for the store improvement.Main role :i. Manage and handling daily operation of store.ii. Check and prepare product before store opening.ii. Manage staff roster weekly.iv. Prepare ordering item weekly.v. Maintain good customer service.

Hello, my role as Stock Management Executive is to mantain stock level for Al Ikhsan's outlet are at optimum level. I will do analysis for every outlet and give instruction to do the stock transfer between outlets.Main role :i. Maintain stock for outlet at optimum level.ii. Make sure stock are allocate based on ageing for every outlet.ii. Planning and managing for clearance event.iv. Do qc and checking on reject item for clearance event