Implementation Consultant - Jobboss2 E2 Erp Saas
CurrentConsulted with manufactures and service companies to get them engaged and using JobBOSS2 ERP productively.- Deeply committed to customer success and satisfaction.- Shared best practices for job shops, manufacturing and service companies.- Adapted implementation plans to meet unique requirements.- KPIs/metrics for operational and employee performance.- Financial accounting to track sales, purchases, costs and profit.- Workload management and production constraints.- Set up appropriate triggering events using KnowledgeSync.- Form and report customization.Most engagements were conducted via Microsoft Teams, some were on-site at customer locations. Wrote session reports and shared session recordings. Updated projects and tracked hours using Salesforce. Shared the information I learned from customer engagements with sales (opportunities), product management (enhancement requests), project management (schedule).
