Managed IT tickets and resolved technical problems, ensuring timely and effective solutions for internal company issues.Observed and gained insight into IT-related projects, including system updates and maintenance, enhancing my understanding of how the company’s technology infrastructure operates.Enhanced the company's social media presence, particularly on LinkedIn, by creating and managing content to boost engagement and brand awareness.Supported sales and marketing efforts by assisting in various tasks, demonstrating flexibility and a broad skill set in a professional environment.

Thrived in a fast-paced work environment at Starbucks, successfully resolving customer inquiries while ensuring exceptional service. Engaged with hundreds of customers daily, fostering positive interactions. Learned over 175 drink recipes.