Senior Associate
Current
3409 Esperanza Crossing, Austin, Tx 78758
The Senior Associate of Service and Operations provides leadership and direction to the store service and operations team. Through leadership I focus on company initiatives, Service, and Operations. I also ensures maximum productivity, profitability, operational excellence, and compliance with company procedures.-Oversees markdowns, activity and execution of service, loss prevention, event marketing, administrative work, cash handling, and managing return to vendor and supplies.-Actively participates in store walkthroughs with Store Manager and District Manager to ensure the consistency and quality of service and operational execution.-Educates and provides feedback to Associates on driving sales through service standards, product knowledge, store presentation, promotion, and suggestive selling skills in the fitting rooms and at the cash wrap.-Leads overall store earnings by driving top line sales while managing controllable contribution.-Show leadership as it proteins to company policies and expectations, cashier training, loss prevention policies and procedures, and product standards information.-Drives results through creating a positive in-store experience for both our store team and our customers.-Manages and measures progress and results against key targets.-Ensures service, merchandising, and operational standards are met through company-defined practices and processes