Leslie A.

Leslie A. Email and Phone Number

System Technician II at Western National Insurance @ Western National Insurance
Leslie A.'s Location
Seattle, Washington, United States, United States
Leslie A.'s Contact Details

Leslie A. work email

Leslie A. personal email

n/a
About Leslie A.

Microsoft Certified Systems Engineer with professional experience including desktop support and systems administration.Specialties: PC hardware/software troubleshooting, networking, Microsoft server and application support, antivirus

Leslie A.'s Current Company Details
Western National Insurance

Western National Insurance

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System Technician II at Western National Insurance
Leslie A. Work Experience Details
  • Western National Insurance
    System Technician Ii
    Western National Insurance Jun 2022 - Present
    Edina, Minnesota, Us
    View
  • Healthfirst
    Infrastructure Technician
    Healthfirst Jan 2016 - Jun 2022
    Mukilteo, Wa, Us
    Supported a full building migration for over 60 employees with servers and networkingOrganize workload and projects in Atlassian Jira Service Desk & ConfluenceAdministrate and support Azure Active Directory with on-prem AD servers and OKTA cloud-based IAMAdministrate and support cloud-based antivirus solution Crowdstrike on 150 endpoints after migrating from SymantecAdministrate and support Office365 with Azure integration, including Office365 licensingAdministrate and support security ID with Brivo and Bosch Alarm via KeycardAdministrate and support Avaya Communicator VOIP phone system & Xima Chronicall voice monitoring system Configure and deploy end-user Windows/Mac desktop and laptop hardware, software and peripheralsProvide break-fix problem resolution in person and remotely for Windows/Mac desktops and laptops using Teamviewer and PaloAlto GlobalProtect VPNProvide support for Zoom conferencing software, Adobe DC licensing, Safenet VPN MFA & Verizon mobile devices
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  • Community Medical Centers
    Systems Administrator
    Community Medical Centers May 2014 - Apr 2015
    Fresno, Ca, Us
    May 2014-July 2014 - Print Server AdministratorAdministrated 1500 printers in a Windows Server 2012 environmentManaged DNS/DHCP entries for printers and other servicesAugust 2014-December 2014 - IT AdministratorNetwork/Server documentation Documentation of standard practices and proceduresActive Directory User Account management including creating/terminating accounts and permissionsDNS/DHCP managementJanuary 2015 - April 2015 - Desktop Imaging TechnicianThin Client project implementationTroubleshooting of end client issuesInventory and documentation of workstations on wheels per hospital floor
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  • Duncan Enterprises
    It Technician
    Duncan Enterprises Jan 2012 - Oct 2012
    Fresno, Ca, Us
    Provided one-on-one end-user problem resolution in person and remotely for Windows/Mac desktops and laptopsAdministrated antivirus management server, print serverConfigured end-user Mac and PC desktop hardware, software and peripheralsPerformed troubleshooting, maintained and setup mobile devices including iPads and iPhonesDiagnosed and resolved end-user network or local printer problems, Mac/PC hardware problems and e-mail, Internet, VPN, and local-area network access problems as well as Autodesk
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  • Lyles Construction Group (Unofficial)
    Systems Administrator
    Lyles Construction Group (Unofficial) Jun 2007 - Sep 2009
    Performed maintenance work as needed on client sites for network, servers and desktops (either remotely or on-site travel)Maintained documentation and technical references for each site in a Sharepoint siteImplemented new servers, desktops, laptops and end user software and administrate Active Directory/Exchange domainsRecommended solutions for increased productivity within the technology department and other departmentsInstalled, configured and performed troubleshooting of various end user software including Microsoft Office, eFax, Snag-IT, Adobe Acrobat, Autodesk Autocad, Quickpen, Track-IT
  • Versatile Solutions Group
    System Engineer
    Versatile Solutions Group Jan 2005 - May 2007
    Performed set up and administration of small to medium networks including VPN client and gateway to gateway configurationsActive Directory user and Exchange 2003 email administration and maintenanceInventory, upgrades, migrations and other various services as necessaryInstalled and configured dental imaging systems such as Kodak SoftdentIntermediate network building, troubleshooting and maintenance as necessaryConsultant to many types of work sites including architects and non-profit
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  • Spark Unlimited
    Information Technology Administrator
    Spark Unlimited Apr 2004 - Jan 2005
    Sherman Oaks, Ca, Us
    Maintained and administrated a 50+ user Active Directory on Windows 2000 Server with day to day tasksDocumented Disaster Recovery, Network Maps and Policies and ProceduresMaintained SourceSafe and AlienBrain network driven databases for project security and version controlPerformed troubleshooting and maintenance on all desktops and laptops within the company including software and network connectionsImplemented improved backup procedures with rotating AIT Data Cartridges with BackupExec 8.6 and a Compaq Tape Library
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  • Indymac Bank
    Systems Administrator
    Indymac Bank Jan 2002 - Feb 2004
    Us
     Had responsibility for an enterprise level network consisting of over 400 Windows 2000 & NT4.0 servers (Compaq environment using Compaq Insight Manager) Maintained a group of 10 Citrix XP servers for approximately 100 end users Documented changes, procedures and protocols for a more unified approach to troubleshooting Had responsibility for software change management including security patch implementation Set up Network Access Storage and other file shares, resources, and file level security bydepartment level and user level Assisted with business continuity planning (Disaster recovery) to ensure reliable continuationand/or restoration of services in the event of system or environmental failures with BackupExec
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  • Dentalxchange
    Systems Administrator
    Dentalxchange Feb 1999 - Dec 2001
    Irvine, Ca, Us
     Implemented over 40 Windows servers within 6 months including Clustered SQL 7 services andCitrix MetaFrame 1.8 setup and administration Setup and maintained client web/ftp sites using IIS 4.0 and 5.0 Researched and implemented Cisco equipment: PIX 520 stateful failover; 3640 Router; 6509Catalyst Switch Migrated an existing Windows NT 4.0 network to Windows 2000 Server, Advanced Server andProfessional Implemented intermediate network security procedures including locking down IIS 5.0 and CiscoPIX 520 with VPN Shared a 24/7 on call responsibility with others using pagers and the RedAlert system Disaster Recovery/BCP implemented using ARCServ and Dell robotic tape libraries
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Leslie A. Skills

Servers Troubleshooting System Administration Vpn Active Directory Windows 7 Windows Server Microsoft Office Software Documentation Hardware Hardware Support Laptops Software Installation Dhcp Networking Technical Support Help Desk Support Printer Support Hardware Installation Computer Hardware Os X Sharepoint Apple Mac Os X Virtual Private Network Office 365 Microsoft Servers Antivirus Technical Assistance Reliability Microsoft Azure Information Technology Domain Name System Genealogy Microsoft Teams Microsoft Certified Systems Engineer

Leslie A. Education Details

  • California State University, Fullerton
    California State University, Fullerton
    Physics
  • Modesto Junior College
    Modesto Junior College

Frequently Asked Questions about Leslie A.

What company does Leslie A. work for?

Leslie A. works for Western National Insurance

What is Leslie A.'s role at the current company?

Leslie A.'s current role is System Technician II at Western National Insurance.

What is Leslie A.'s email address?

Leslie A.'s email address is le****@****rst.com

What is Leslie A.'s direct phone number?

Leslie A.'s direct phone number is +121280*****

What schools did Leslie A. attend?

Leslie A. attended California State University, Fullerton, Modesto Junior College.

What are some of Leslie A.'s interests?

Leslie A. has interest in Children, Education, Environment, Science And Technology, Human Rights, Health.

What skills is Leslie A. known for?

Leslie A. has skills like Servers, Troubleshooting, System Administration, Vpn, Active Directory, Windows 7, Windows Server, Microsoft Office, Software Documentation, Hardware, Hardware Support, Laptops.

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