Providing free tax assistance services for clients in the Chicagoland area as part of the IRS's Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs.

Performed FOH tasks such as opening and closing procedures and making drinks quickly and accurately. Completed daily prep work to manage inventory and provide fresh and quality beverages to customers. Aligned with the company's sustainable and eco-friendly focus by minimizing food waste and developing new recipes following the natural growing season of locally-grown fruits and vegetables. Promoted open communication with servers, cooks, the owner, and management to ensure smooth and efficient… Show more Performed FOH tasks such as opening and closing procedures and making drinks quickly and accurately. Completed daily prep work to manage inventory and provide fresh and quality beverages to customers. Aligned with the company's sustainable and eco-friendly focus by minimizing food waste and developing new recipes following the natural growing season of locally-grown fruits and vegetables. Promoted open communication with servers, cooks, the owner, and management to ensure smooth and efficient restaurant service. Show less

Engaged in meaningful and rewarding customer relations as a cashier and accomplished multiple FOH responsibilities such as opening and closing procedures, inventory management, and preparing drinks quickly and accurately. Trained employees and assisted with customer interactions. Communicated customer and employee feedback to management and offered solutions to make operations smoother and more efficient. Created promotional social media content to promote the company and increase customer… Show more Engaged in meaningful and rewarding customer relations as a cashier and accomplished multiple FOH responsibilities such as opening and closing procedures, inventory management, and preparing drinks quickly and accurately. Trained employees and assisted with customer interactions. Communicated customer and employee feedback to management and offered solutions to make operations smoother and more efficient. Created promotional social media content to promote the company and increase customer loyalty. Show less

Coordinated performances with local community organizations and schools to share Chinese culture. Developed online and in-person lesson plans, teaching 1-hour long classes every Sunday during the school year. Allocated additional time to individual and small group practice outside of class.Trained 20+ students aged 5-14 in Chinese Yoyo.