Ailed Vilchis Email & Phone Number

Mexico City, Mexico

-Responsible for serving a portfolio of customers in North America and Canada-Work with Sales and Customer Service to solve queries (pricing, deductions, returns, credit notes, etc.) and search for continuous improvement-Send reminders for unpaid invoices and customer requests for copies of invoices, credit memos and statements (email or customer calls)-Responsible order releases based on customer's data-Analyze and make recommendations for approvals and financial data change

Toluca De Lerdo, México, México

-Responsible for serving a portfolio of customers in North America -Work with Sales and Customer Service to solve queries (pricing, deductions, returns, credit notes, etc.) and search for continuous improvement-Send reminders for unpaid invoices and customer requests for copies of invoices, credit memos and statements (email or customer calls)-Responsible order releases based on customer's data (risk, credit limit, payment behavior, etc.)-Analyze and make recommendations for approvals and financial data change-Create a satisfying customer experience in all interactions -Negotiate payment plans with specific customers when the process requires it

Lerma, México, México

- Development of suppliers and request for quotes-Sending reports of pending purchase orders to buyers and planners in order to avoid delays in deliveries-Comparisons of quotes from new and current suppliers to reduce costs and maximize profits- Approval of items requested by customers and urvina items

Toluca De Lerdo, México, México

-Internal validation of export data and its digital support for the reduction of errors and compliance with KPI's-Updating data on CTPAT minimum security criteria-Review of duration and validation of contracts and issuance of CTMs so that suppliers can make their corresponding tax payments-Execution of audit of documents issued by internal system vs. current regulations

Relaciones Económicas Internacionales, Comercio Internacional, Sobresaliente

Education record

General English Program 100 hours