• Perform a variety of secretarial / administrative / executive support task that are highly confidential and maintain strict confidentiality of information at all times.• Review incoming correspondence, initiate draft replies as appropriate , route matter requiring action by department units / staff and follow - up to ensure that the action are completed.• Responds to internal & external inquires in a professional and helpful manners• Provide secretarial assistance such as schedule meetings & appointments, receive visitors, screen phone calls, and make travel arrangement.• Carry out PA Executive duties, including organizing General Manager internal and external commitments with clients and staffs.• Fully familiar with the activities of the organizations in order to liaise effectively with Senior Executive and external contacts on behalf of the General Manager.• Reporting to the General Manager all the important communications and request for approval as necessary.• Assigned to implement the company system (i.e. Administration and Operations) whenever the company opens new branches.• Visiting Abu Dhabi and Oman branches as scheduled to observe and evaluate if the company system has been applied efficiently such as using the proper ISO forms and ISO procedures.)• Perform other job related duties as assigned.

• Maintains a safe and clean reception area• Answering and screening phone calls.• Provides excellent customer service skills by greetings and assisting employees and visitors.• Filing documents, photocopying, mailing, faxing, dealing with correspondence and writing letters.• Maintaining office systems to deal efficiently with paper flow.

• Attending daily operations meeting to take down report/minutes of Project Managers and Sr. Supervisors.• Provides support to the Sr. Supervisor & Project Manager in an efficient and structured manner and handle specific task to enable the department operate smoothly. • Serves as support for human resources (employee engagement activities - preparing all the required documents for employees applying vacation / cancellation and make the necessary follow-up till the departure of employee).• Type correspondence / memorandum related to Operations Department.• Maintain the department files.

• Answer telephone, screen and direct calls, take and relay messages.• Greet visitors in a polite and professional manner• Deal queries from the public and customers• Ensure reception area is keep clean and free from hazards.• Receive and distribute mail, deliveries and courier deliveries, coordinate outgoing courier deliveries for all departments.• Ensure that the PABX System and all telephone lines are functional all the times and if not, inform the concern immediately• Maintain internal call list / intercom lists.• Basic programming of the telephone system.• Inform and handover cheques and L/C to supplier• Perform all typing jobs entrusted on computer or typewriter.• In charge in doing the summary of telephone bills, courier bills and submitting to Accounts Department.• Carry out any other work entrusted from time to time.

• In charge of all room reservation, room assignments, messages, telephone calls, mails and general information of the hotel.• Assisting the entire guest for check-in and check-out.