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Aileen Hernández Morales Email & Phone Number

Process Improvement Lead, Transformation Office at Humana
Location: Denver Metropolitan Area, United States 11 work roles 5 schools
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Current company
Humana
Role
Process Improvement Lead, Transformation Office
Location
Denver Metropolitan Area, United States

Who is Aileen Hernández Morales? Overview

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Aileen Hernández Morales is listed as Process Improvement Lead, Transformation Office at Humana, based in Denver Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Aileen Hernández Morales.

Aileen Hernández Morales previously worked as Process Improvement Lead at Humana and Process Improvement Manager at Humana. Aileen Hernández Morales holds Bachelor Of Arts In Office Systems Management, Management Information Systems, General from Inter American University Of Puerto Rico.

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Humana

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About Aileen Hernández Morales

At Humana, leading the Process Improvement Team has enabled us to achieve strategic goals through the adoption of Lean Six Sigma methodologies and a focus on operational excellence. My role involves driving cross-functional projects that optimize Payment Integrity processes, ensuring risk management and operational readiness are consistently maintained.The success of our initiatives is a testament to a collaborative approach to problem-solving and process transformation. With expertise in process improvement and a dedicated commitment to optimizing performance, my team has been pivotal in delivering substantial cost savings and performance enhancements, contributing to Humana's vision of fostering a more efficient healthcare environment.

Listed skills include Leadership, Customer Experience, Administrative Assistance, Powerpoint, and 46 others.

Current workplace

Aileen Hernández Morales's current company

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Humana
Humana
Process Improvement Lead, Transformation Office
Website
humana.com
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11 roles · 30 years

Aileen Hernández Morales work experience

A career timeline built from the work history available for this profile.

Process Improvement Lead, Transformation Office

Humana

Denver, Co, Us

Process Improvement Lead

Humana

Louisville, Kentucky, Us

Provider Process and Strategy initiatives.

Process Improvement Manager

Humana

Louisville, Kentucky, Us

Lead growing Process Improvement Team on strategic goals and Project Management. Lead and implement cross-functional projects, initiatives and solutions to optimize processes and systems. Improve performance and savings in Medical Claims Auditing process, Financial Recovery processes and related production. Risk Management, Change Management and Operational Readiness.

Nov 2020 - Oct 2024

Senior Process Improvement Professional

Humana

Louisville, Kentucky, Us

Lead Process Improvement Team and cross functional projects to streamline processes and systems for optimal performance and savings in Medical Claims Auditing process, Financial Recovery processes and related production. Risk Management and Operational Readiness are in scope of my team.

Oct 2019 - Nov 2020

Process Improvement Professional

Humana

Louisville, Kentucky, Us

Streamline and improve processes using LEAN methodology, Automation, Project management, Financial recovery, Claims auditing, Lead new initiatives and special projects through creative problem solving techniques.

Aug 2017 - Oct 2019

Msp Cob Outsourcing Consultant

Humana

Louisville, Kentucky, Us

Medicare Secondary Payer, Coordination of Benefits, Inventory Management, Oversee offshore production team, Reporting, Data analysis, Process Improvement, Process flows, Ad hoc projects, Vendor relations, Presentations.

Oct 2016 - Aug 2017

Coordination Of Benefits-Medicare Secondary Payer Analyst

Humana

Louisville, Kentucky, Us

Medicare Part C and D expertise, coordination of benefits, ECRS and MARx platforms, Qualitative data analysis, CMS Reporting, investigation, presentations, Process Improvement, business communication, Queries, Special projects, ad hoc analyses, lead projects and test phases, work with vendors and offshore production team, create guidelines and supporting documentation, critical issue troubleshooting (systems and processes)

Jan 2015 - Oct 2016

Provider Network Operations Specialist

Humana

Louisville, Kentucky, Us

Special Investigations Unit work focused on Investigation in Fraud, Waste and Abuse cases for Prescription drug plans, process improvement, special projects, create supporting documentation, participate in process implementation.

Nov 2013 - Jan 2015

Collections Account Representative

Ge Capital

Norwalk, Ct, Us

LeadershipHardship Negotiations and collections for aging consumer accountsFirst call resolution processClient relationsMentoringTeamwork

2008 - 2013 ~5 yrs

America Department Director

Madrid Travel

Client relations, Supervision, create documents and promotions, Travel arrangements for Corporate accounts, Leisure travel and Travel Agencies Travel Guide/Companion (for group travel and Familiarization trips)Creation of Travel Itineraries and PackagesTravel Fairs and conventions Presentions for Travel Industry productsCustomer ServiceContracting hotels and tourism operators in different countries for annual travel packages Magazine Update and renewal of annual Travel Magazine

1999 - 2006 ~7 yrs

Accounting Clerk

Iberia

Madrid, Madrid, Es

Account reconciliation, cargo manifests, client relations, claims, Account payables, Account Receivables.

1997 - 1999 ~2 yrs
Team & coworkers

Colleagues at Humana

Other employees you can reach at humana.com. View company contacts →

LB Lindsey Byrd Lindsey Byrd Colleague at HumanaLouisville, Kentucky, United States View → SP Shelbie Paul Shelbie Paul Colleague at HumanaLouisville, Kentucky, United States View → AH Abbie Hall Abbie Hall Colleague at HumanaLouisville Metropolitan Area, United States View → KE Kat Ebiwonjumi Kat Ebiwonjumi Colleague at HumanaLouisville, Kentucky, United States View → R( Rosa (Katia) Cremati Rosa (Katia) Cremati Colleague at HumanaMiami, Florida, United States View → DT Deanna Thornsberry Deanna Thornsberry Colleague at HumanaGreater Fort Smith Area, United States View → SJ Sara Jennings Sara Jennings Colleague at HumanaLouisville, Kentucky, United States View → CM Cindy Mosley Cindy Mosley Colleague at HumanaRaleigh-Durham-Chapel Hill Area, United States View → AC Aida Castaneda Aida Castaneda Colleague at HumanaHudson, Florida, United States View → ME Mary Eagan Mary Eagan Colleague at HumanaCharlestown, Indiana, United States View →
5 education records

Aileen Hernández Morales education

Bachelor Of Arts In Office Systems Management, Management Information Systems, General

Inter American University Of Puerto Rico

66 Approved Credits, Multi/Interdisciplinary Studies

University Of The Sacred Heart, Puerto Rico

Certificate, Airlines And Tourism

Mbti Business Training Institute

Graduate Of Transformational Leadership For Multicultural Women

Blue Circle Leadership Institute

Financial Management Certificate, Business Administration And Management, General

Cornell University
FAQ

Frequently asked questions about Aileen Hernández Morales

Quick answers generated from the profile data available on this page.

What company does Aileen Hernández Morales work for?

Aileen Hernández Morales works for Humana.

What is Aileen Hernández Morales's role at Humana?

Aileen Hernández Morales is listed as Process Improvement Lead, Transformation Office at Humana.

Where is Aileen Hernández Morales based?

Aileen Hernández Morales is based in Denver Metropolitan Area, United States while working with Humana.

What companies has Aileen Hernández Morales worked for?

Aileen Hernández Morales has worked for Humana, Ge Capital, Madrid Travel, and Iberia.

Who are Aileen Hernández Morales's colleagues at Humana?

Aileen Hernández Morales's colleagues at Humana include Lindsey Byrd, Shelbie Paul, Abbie Hall, Kat Ebiwonjumi, and Rosa (Katia) Cremati.

How can I contact Aileen Hernández Morales?

You can use AeroLeads to view verified contact signals for Aileen Hernández Morales at Humana, including work email, phone, and LinkedIn data when available.

What schools did Aileen Hernández Morales attend?

Aileen Hernández Morales holds Bachelor Of Arts In Office Systems Management, Management Information Systems, General from Inter American University Of Puerto Rico.

What skills is Aileen Hernández Morales known for?

Aileen Hernández Morales is listed with skills including Leadership, Customer Experience, Administrative Assistance, Powerpoint, Banking, Credit Cards, Payments, and Insurance.

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