Aileen G. Marquez

Aileen G. Marquez Email and Phone Number

Philippine Command Center Associate at CONVERGYS @ CONVERGYS
Aileen G. Marquez's Location
Metro Manila, National Capital Region, Philippines, Philippines
Aileen G. Marquez's Contact Details

Aileen G. Marquez personal email

About Aileen G. Marquez

Aileen G. Marquez is a Philippine Command Center Associate at CONVERGYS at CONVERGYS. She possess expertise in bpo, call center, windows 7, troubleshooting, operating systems and 8 more skills.

Aileen G. Marquez's Current Company Details
CONVERGYS

Convergys

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Philippine Command Center Associate at CONVERGYS
Employees:
941
Aileen G. Marquez Work Experience Details
  • Convergys
    Philippine Command Center Associate
    Convergys Aug 2011 - Present
    Provides troubleshooting support for all Tier 1 and Tier 2 escalations and coordination for all global inbound and outbound systems and call routing issues.
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  • Convergys
    Floor Assistant
    Convergys Nov 2010 - Aug 2011
    Ensure, in collaboration with Floor Leaders and RPM/Schedulers, accurate and timely agent schedules. Focus on real-time/intraday agent productivity, performance exceptions and schedule adherence in collaboration with the command center.
  • Convergys
    Customer Support Representative
    Convergys Aug 2010 - Nov 2010
  • Sitel
    Customer Support Representative
    Sitel Sep 2009 - Aug 2010
  • Accenture
    Data Analyst
    Accenture Oct 2005 - Nov 2008

Aileen G. Marquez Skills

Bpo Call Center Windows 7 Troubleshooting Operating Systems Team Management It Service Management Computer Hardware Windows Visual Basic It Operations Leadership Call Centers

Aileen G. Marquez Education Details

Frequently Asked Questions about Aileen G. Marquez

What company does Aileen G. Marquez work for?

Aileen G. Marquez works for Convergys

What is Aileen G. Marquez's role at the current company?

Aileen G. Marquez's current role is Philippine Command Center Associate at CONVERGYS.

What is Aileen G. Marquez's email address?

Aileen G. Marquez's email address is ai****@****hoo.com

What schools did Aileen G. Marquez attend?

Aileen G. Marquez attended Ateneo De Manila University Loyola Schools, Ama University.

What skills is Aileen G. Marquez known for?

Aileen G. Marquez has skills like Bpo, Call Center, Windows 7, Troubleshooting, Operating Systems, Team Management, It Service Management, Computer Hardware, Windows, Visual Basic, It Operations, Leadership.

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