Aileen G. Email & Phone Number

United States

Planning, Building And Environmental Services; Napa, California

A Permit Technician reviews and evaluates building plans, energy conservation documents and other data for completeness; to provide technical information on building, plumbing, mechanical and electrical codes and local ordinances; to conduct counter review of minor permit applications; and to respond and explain to public inquires regarding laws, ordinances, rules, regulations and departmental services. I currently work for the Environmental Health Services section of the Department, dealing mainly with septic systems and wells.

Planning, Building And Environmental Services; Napa, California

United States

Created reservations for clients with Platypus Wine Tours from online sources, phone calls, and other sources. Provided customer service and visitor information to the public. Tracked the number of reservations and other industry specific data.

Fairfield, Ca

I worked in the Civil Division of the Solano County Sheriff's Office. My main duties included customer service at the Front Counter, taking in and processing legal documents regarding bankruptcies, restraining orders, and the serving of documents by Solano County deputies. Other duties were assigned as needed. One of my achievements while there was the reorganization of the civil document file room.

Typing minutes for city council meetings; working from home

Typed, recorded and maintained proceedings of Council meetings, minutes, ordinances, resolutions, contracts, etc.; maintained custody of the City Seal; recorded contracts, agreements, deeds, easements, notices of completion, public improvements; administered and filed Oaths of Office; conducted and oversaw elections of candidates for city council, ballot measures, charter amendments, initiatives and referendums, and recalls; received and processed claims filed against the City of Vallejo; published legal notices, hearings, ordinances, abandonment of streets; provided notices of public hearings

Typed and proofread a wide variety of reports, letters, memorandum, fliers and statistical charts from rough draft, verbal instructions or transcribing machine recordings; composed correspondence related to assigned responsibilities; managed and coordinated office support functions; directed the work activities of assigned clerical personnel; prioritized and coordinate work assignments; reviewed work for accuracy; performed administrative duties within the clerical support system; supervised the ordering and storage of appropriate supplies; monitored budget as assigned; recommended improvements in work flow, procedures and use of equipment and forms; screened office and telephone callers; responded to complaints and requests for information on regulations, procedures, systems and precedents relating to assigned responsibilities; received and routed mail; compiled data for special projects; collected and assembled data and background materials for a variety of reports; assisted in a variety of department operations; performed special projects and assignments as requested; maintained calendars of department and division activities, meetings and various events; coordinated activities with other City departments, divisions, the public and outside agencies; performed general clerical work; scheduled appointments and meetings, processed payroll, accounts payable and receivable, basic accounting and bookkeeping tasks as needed and reimbursement requests; organized and maintained filing systems; maintained records related to specific area of assignment; verified and reviewed materials for completeness and conformance with established regulations and procedures; performed related duties and responsibilities as required

Typed and proofread a wide variety of reports, letters, memorandum, fliers and statistical charts; typed from rough draft, verbal instructions or transcribing machine recordings; composed correspondence related to assigned responsibilities; trained less experienced clerical staff in processes and procedures; reviewed work products ensuring quality, quantity and compliance with policies and procedures; provided information and forms to the public; assisted in the completion, collection and processing of forms and information; provided information on departmental and City policies and procedures as required; received and issued receipts for the payment of City fees; scheduled and reserved the use of City facilities by members of the public; prepared invoices and maintained billing records; operated a variety of office equipment, contacted the public and outside agencies in acquiring and providing information and making referrals; ordered, received and organized office materials and supplies; received, sorted and distributed incoming and outgoing correspondence; administrated the Abandoned Vehicle Program, supervised three employees, processed abandoned vehicle complaints, routed, tracked and kept detailed information as to the disposition of each complaint as well as tracked and disseminated statistical data to appropriate members of the department and acted as a liaison with other agencies, tow companies and citizens; required tact, confidentiality and the ability to multitask; CLETS certified and performed related duties and responsibilities as required

Typed, compiled, recorded and filed a wide variety of police records, reports and materials including memoranda, letters, reports, complaints, declarations, booking information, restraining orders, fingerprint cards, warrants, citations, and crime and traffic reports; maintained the Department's warrant system including notification, tracking and documentation on attempts to serve; accessed information from the computerized warrant system, sorted, filed, copied and distributed crime reports, traffic reports, citations, petitions, and other materials to appropriate personnel; assisted various departments and the public in person and by phone including retrieving information and files, mailing out requested reports to outside agencies in accordance with established regulations, and providing general information regarding Department policies, procedures and regulations; operated a computer terminal; entered and retrieved data on the CLETS system; assisted officers in need of information from the CLETS system; typed, entered, modified and retrieved a wide variety of police reports and records, memoranda, letters and other material; maintained a variety of police records filing systems including the Department's traffic accident files; received lost and stolen property; contacted the owner; released impounded and recovered vehicles; sent and received teletype messages; performed related duties and responsibilities as required.

Duties consisted of greeting the public with an upbeat and enthusiastic attitude and providing information services about Vallejo, Napa Valley and the surrounding areas. The information provided to the public included but was not limited to local activities, attractions, accommodations, directions and other travel and leisure support services.Other duties consisted of internet research, general filing and clerical duties, processing mass mailings, building information packets, cashiering, cleaning and creative input.

Passport in Time (PIT) is a volunteer archaeology and historic preservation program of the USDA Forest Service (FS). PIT volunteers work with professional FS archaeologists and historians on national forests throughout the U.S. on such diverse activities as archaeological survey and excavation, rock art restoration, survey, archival research, historic structure restoration, oral history gathering, and analysis and curation of artifacts. Projects I've worked on:2005 Following the Smoke ProjectSix Rivers National Forest, California2007 Cottonwood Glade Test ExcavationsMendocino National Forest, California2007 Jade Creek ProjectUmpqua National Forest, Oregon 2008 Lost Creek Survey ProjectUmpqua National Forest, Oregon2009 Archaeological Survey of an Historic African-American Town, Col. Allensworth State Historic Park, CSP, California

Typed routine correspondence and reports related to official actions and document processing; and processed legal documents and records based on established legal procedure or special case file notations; examined documents and/or applications for sufficiency, completeness, conformity and validity; reconciled automated and manual records; assisted the public either on the phone or over the counter in filing out or using forms; gathered information by researching rules, procedures or codes on specific questions; screened and routed phone calls; took or relayed messages involving department staff; responded to verbal and written queries from the public; checks criminal warrants and histories; ran background checks; prepared document files; assigned identification codes; typed/printed labels; filed a variety of materials, followed procedures for updating and/or purging files; prepared cards detailing date and recipient; received and re-filed records; searched for missing files; copied requested materials from files and mailed to requesting individuals/agencies; inserted information and documents into pre-established files in appropriate sequence; sorted and routed incoming mail; used file system to locate items; prepared and maintained complete files for all correspondence and related documents; determined necessary information to fulfill a request; pulled criminal, driving and other individual records, verified updated entered and retrieved information in manual or automated information storage system; selected correct screen format for entering/retrieving data; maintained manuals by typing and changing pages or writing in changes; computed, received, classified and posted fees and/or fines; issued receipts; posted tallies and reconciled statistical records; CLETS certified

Typed routine correspondence and reports; performed general clerical duties; provided customer service, processed applications; processed claims; utilized industry specific computer programs and forms; required confidentiality, tact and the ability to multi-task; completed other duties as assigned; completed the requirements to obtain an insurance agent license