Aileen Chen Email & Phone Number

San Francisco, California, United States

Lead to Revenue capability within the Oracle Cloud & Digital practice

San Francisco, California, United States

Part of an assessment project for a merger of equals deal for 2 water utility companies in the US. Aligned in the Customer Service Integration workstream during the planning phase to analyze their customer contact centers while supporting the IMO team.- Built & owned a comprehensive master side by side analysis spreadsheet to compare and synthesize data.

San Jose, California, United States

Part of a CRM system implementation SAP Cloud for Customer (C4C) project for a large natural gas distribution company in the Northeast of the US. Participated in requirements gathering during the Align phase and supported the functional teams.- Built and maintained dashboards and filters in Jira PMO Hub- Wrote over 100 user stories and acceptance criteria.

San Luis Obispo, California, United States

- Plan logistics, activities, and workshops for a 36-hour hackathon- Conduct research on how to host a successful virtual hackathon

San Luis Obispo, California, United States

- Represented brand and educate students about Zipcar- Increased brand awareness through the use of social media and on-campus outreach events- Winner of the university who gained the most signups during Fall ‘19

Santa Clara, California, United States

A social media marketing company providing services such as social media account management to other businesses/organizations.- Designed graphics and edited photos to be pushed onto social media platforms

Santa Clara, California, United States

- Managed the company and clients' social media accounts- Created content for clients' social media platforms- Community engagement (liking, commenting, engaging with users)- Grew social media following and interactions organically and through ad promotions

San Luis Obispo, California

A local, student self-organized program that bring people together to share a TED-like experience.- Organically grew the organization's social media following and engagement- Created content for posts across various social media platforms

San Luis Obispo, California

A professional business fraternity at California Polytechnic State University, San Luis Obispo.- Efficiently wrote meeting minutes during weekly pledge class meetings- Communicated with all committee heads to consolidate information to distribute to my pledge class of 19 people- Sent out weekly emails/newsletters to keep my pledge class up to date

San Jose, California

Student-run company at Piedmont Hills High School that sells customizable apparel.- Managed the marketing department- Presented weekly updates- Created promotional materials and launched marketing campaigns to increase brand awareness as well as advertise our philanthropic events

San Jose, California

Student-run company at Piedmont Hills High School that sells customizable apparel.- Part of a sales team that was responsible for 30% of all sales that year- Professionally communicated with customers through emails, phone, and in-person meetings- Participated in philanthropic events- Designed custom-made graphics for customers

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: Alpha Kappa Psi (professional co-ed business fraternity), TEDxSanLuisObispo, SLO Hacks, Zipcar Campus Ambassador.

Education record

Activities and Societies: National Honor Society, Student Government (ASB Publicist), Insane Ink (sales team, VP of Marketing), Junior.