Ailene Splittgerber Email & Phone Number

River Falls Police Department

Providing excellent customer service is top priority in our office to those we interact with on the phone, to our walk up clients and to our co-workers. I am blessed to supervise our fantastic team of Police Services Specialists and provide administrative support to our Chief. Other responsibilities include being a local administrator for our records management software, preparing the agenda, information packet and minutes for our Police & Fire Commission meetings, processing payments and invoices for the department, coordinating training arrangements for employee training, data entry, generating reports and processing record requests per open records law.

Customer service is top priority on the phone and to walk up clients. Transcription, data entry, and dispatch are also basic duties. Other responsibilities include running reports and processing record requests per open records law and processing files for the court docket.

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