Andrey Illarionov Email & Phone Number

Dubai, Ae

Москва, Ru

Development and implementation of the strategy of the IT department;Definition of uniform principles for infrastructure development;Creation of the organizational structure and filling the staffing table;IT department cost budgeting;Optimization of costs for the operation of IT services;Organization of the process of standardization of the equipment used, standards for the selection of contractors and suppliers, procurement processes, maintenance and accounting of equipment and software;Search for ways to optimize and improve the efficiency of equipment and software.Implementation of infrastructure projects:- Transfer of a fleet of workstations in the amount of 200 in the central office and 100 in remote offices to the MS Office365 cloud service;- Transfer of the Holding's services: backup system, user support system, hosting of the company's group sites, backup domain controller to the Amazon AWS EC2 cloud service;- Construction of a fault-tolerant cluster network infrastructure using redundant access channels, including the use of duplex broadband satellite communications to ensure the uninterrupted operation of the central office and remote representative offices in Russia;- Creation of an integrated telephony system for central and remote offices using VoIP technology with the placement of the server part of the telephony system in the Amazon AWS EC2 cloud service;- Integration and IT infrastructures included in the TCS Industrial Holding into existing services;- Optimization of IT infrastructure in order to reduce costs and increase the efficiency of the company's employees;Launched but not implemented projects:- Creation of a b2b online store of components and spare parts for construction equipment (the project is closed at the stage of approval of the SoW);

Zug, Ch

Launch of a new international tourism project www.yoway.comDevelopment and implementation of the strategy of the IT department, organizational structure;Cost budgeting for the IT department;Optimization of IT services costs;Integration project management;Definition of common principles for infrastructure development;Standardization, purchase and accounting of IT equipment;Solving operational issues, interacting with the Group's management and heads of other departments;Analysis of CRM customer relationship management systems (SAP, Oracle, Salesforce);Implementation and development of systems (interaction with customers, identification of needs, assessment of feasibility, preparation of technical specifications, transfer of requirements to contractors or internal development of business tools, integration, quality control, analysis of effectiveness and acceptance of results):- Customer Relationship Management System Oracle CRM Loyalty- Oracle CRM Loyalty integration via Web services with the YOWAY program site and service providers;- Development of the YOWAY.com program site and business card site for the business audience waymarker.com;- Integration of the YOWAY program website via XML, iframe, whitelabel with service providersImplementation of infrastructure projects (development of solution architecture and analysis of alternatives, formation and protection of the budget, tender procedures, interaction with contractors, quality control, efficiency analysis and acceptance of results):- Deployment of infrastructure in the Amazon AWS EC2 cloud (program site YOWAY.com, business card site for business audiences, Oracle CRM Loyalty 8.2 system, ERP 1C8);- Building a fault-tolerant infrastructure in the central office to ensure the smooth operation of the contact center;- Organization of own contact center on the CISCO platform.

Ru

Ru

Ru