Retail Store Manager
CurrentAchievements:September 2017 - Achieved a key KPI growth of over 6% "like for like" March 2017 - Successfully launched "in-store ordering" in Workington and have consistently exceeded weekly targets ever sinceMarch 2018 - Achieved a cumulative key KPI growth of over 12%, building on the 6% growth achieved in September 2017April 2018 to September 2019 - Working with my direct line manager to roll out training on key KPIs across the area, sharing best practices, including staff… Show more Achievements:September 2017 - Achieved a key KPI growth of over 6% "like for like" March 2017 - Successfully launched "in-store ordering" in Workington and have consistently exceeded weekly targets ever sinceMarch 2018 - Achieved a cumulative key KPI growth of over 12%, building on the 6% growth achieved in September 2017April 2018 to September 2019 - Working with my direct line manager to roll out training on key KPIs across the area, sharing best practices, including staff coaching and training Responsibilities:Driving KPIs to maintain a high standard of stock availability and customer serviceMaximising sales through monitoring ATV, IPB and footfall figuresExcellent budgeting skills, whilst maintaining customer service levels in the storeRecruitment and performance managementVisual merchandisingCustomer serviceProviding weekly feedback on tradeArea support, driving KPI results in Cumbria and North Lancashire Show less