Ailsa Stevenson Email & Phone Number

Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Managing all Individual Giving streams, maximising income generation and providing excellent donor care. Created a full and exciting new donor journey for each income stream.

Edinburgh, Scotland, United Kingdom

Key focus on donor acquisition and first class donor care to ensure ongoing income growth. Responsible for co-ordinating a range of donor acquisition campaigns including face to face and telephone, from the planning stages to execution and beyond. Focus on the continued development of donor relationships through excellent stewardship.

Edinburgh, Scotland, United Kingdom

Contributed to the ongoing success of the Tribute Giving initiative. I was responsible for maintaining exceptionally high levels of donor care, particularly those who had given in memory of a loved one. Developing donor relationships and retention through accurate data entry, attention to detail, displaying emotional intelligence and empathy; as well as.

Dunfermline, Scotland, United Kingdom

Managed a team of Resource Drivers, and was responsible for the effective running of multiple charity campaigns through a bespoke dialler system. This included balancing client and business needs to maximise performance and revenue. Also live monitoring of both campaign and fundraiser KPI's, reporting and analysis.

Dunfermline, Scotland, United Kingdom

End to end management of a team of up to 20 telephone fundraisers. This included performance management, charity and product training, and coaching to ensure the highest quality telephone fundraising on behalf of charity clients.