Ailsa Harvey Email & Phone Number

Atlanta, Georgia, United States

Coming Soon 2022...Catering Services in the Atlanta Market

Atlanta, Georgia, United States

STATION CHEFPrepare high quality meals according to standard recipes. Collaborate with the head chef to prepare menus, ensureadequate supplies at the cooking stations, and prep common ingredients for the team.· Responsible for ordering, prep, and keeping common ingredients stocked for all cooks’ stations,· Follow the guidance of head chef in preparation and presentation of meals.· Train and supervise junior chefs including best practices, safety, and cleanliness standards.· Follow and enforce health codes and cleanliness standards in the kitchen and food storage areas.EVENT LEADPerformed in a leading role, including event load at base office, driving event equipment to venue, on-siteevent staffing supervision and training, onsite event customer service including set-up, execution and teardown of events based on sales and production package, equipment inventory, and all post eventdocumentation to ensure quality assurance.· Managed the communication relationship with event staff to ensure the correct procedures are followed for the set-up and execution of each assigned event.· Worked independently and with a team on special, non-recurring as well as recurring projects and event, including assisting the kitchen, base office, beverage manager, production team, and office staff.· Applied and maintained ServSafe, HAACP, and company standards for safe and presentable food practices.

Norcross, Georgia, United States

Monitored daily inventory, organized, confirmed, processed, and conducted transactions related to guest check-in/check-out, room reservations, requests, and cancellations. Reconciled and reviewed daily transactions, reports and logs for accuracy identifying issues and making corrective adjustments and/or escalating to appropriate leader or department for follow-up or training opportunities.

Macon, Georgia, United States

Managed all aspects of the operation, including guest and associate satisfaction, human resources, financial performance and revenue maximization while maintaining brand identity and delivering a return on investment to both Marriott International and ownership.· Business Strategy Execution – improved house profit during tenure by 25.6% by holding hotel team accountable for controllable costs for rooms, housekeeping, and food and beverage operations. Managed labor costs for all departments to achieve profitable goals.· Revenue Management – improved RevPar Index during tenure by 10.5% by developing effective pricing strategies, competitive intelligence, local market knowledge and accurate forecasting. · Associate Relations – Improved associate engagement scores by 2 points by building rapport with team and fostering environment of open communication while celebrating associate/team successes and ensuring policies are administered fairly and consistently.· Managing and Sustaining Sales – improved hotel total sales by $250K by interacting with in-house guests to uncover new sources of business. Coaching and reinforcing on property sales initiatives such as lead referrals and execution of site visits. Worked with Revenue Management, Group Sales, and Ara Sales Leadership to gain an understanding of advantages over the competition within the market and assisted in maintaining one-on-one relationships with key decision makers of all top and share shift accounts.· Managed the Guest Experience – improved guest satisfaction scores by 1.6 points by remaining visible and interacting with guests on a regular basis, requiring an atmosphere that exceeds guest expectations and creating excitement and accountability around property/company initiatives to improve the guest experience.

College Park, Georgia, United States

Atlanta Metropolitan Area

Hapeville, Georgia, United States

Smyrna, Georgia, United States

Atlanta, Georgia, United States

Associate'S Degree, Culinary Arts

Certificate, Food Production Worker I

Certificate, Prep Cook