In my role as a Cyber Security Analyst, I am dedicated to safeguarding sensitive data through proactive measures and meticulous attention to detail. Responsibilities include maintaining database security standards, conducting internal audits in regular cadence, and implementing robust security protocols to protect critical information assets. Proficient in problem-solving and forensic investigation, I promptly identify and address security incidents. Presently, I’m part of the Business Information Security Office, where I conduct data forensic investigations, analyze logs, and offer security support to uphold the reliability and integrity of our systems. Additionally, I contribute data statistics for the GES Tax practice, supporting decision-making and compliance efforts.

Product Tracker I-9- Designed custom MS-SQL reports for auditing and data discovery in Tracker I-9.- Provided large-scale data reporting for state and/or DHS ICE Audits.- Developed mass client notifications for system updates and outages.- Organized UAT for new application versions, addressing issues with the development team.- Assisted Tier 2 and Tier 1 team members.- Optimized internal support processes, minimizing workload with SQL and scripting.

Product - Collaborati:Managed e-billing solutions in enterprise legal management, aiding clients in electronic invoice submission, timekeeper communication, and LEDES file troubleshooting to optimize the billing process.Product - Tracker I-9:Provided technical support to SaaS clients, troubleshooting application configurations, identifying bugs, managing USCIS E-Verify accounts, and producing comprehensive documentation for internal and client use.Product - TeamConnect:Deployed and configured the application on weblogic, tomcat, and websphere, debugged application issues including client-specific concerns and custom java integrations, collaborated with cross-functional teams to ensure clear communication with clients regarding product design and defect resolution.

Project:Vodafone Unify Operations (Unified Prepaid Support System)Description- 24*7 technical support in telecom domain.Troubleshooting application issues through log and data level analysis; also configuring and modifying business products.Monitoring the CPU usage and IO statistics.Taking care of all other daily routine tasks like issue management, activity planning, system monitoring, incident management, monitoring tools, queue management, incident management.Roles/Responsibilities-Worked as Technical support engineer.Technology- Plsql,Oracle,Unix, Incident management,Shell scripting

Plsql ,Unix