Aimee Arcemont Email & Phone Number

Punta Gorda, Fl, Us

Punta Gorda, Florida, United States

🚄 Station Manager on Duty 🚄 | Ensuring Seamless Operations & Exceptional Customer ExperienceAs a dedicated Station Manager on Duty, I oversee the day-to-day operations of PGD, ensuring the smooth functioning of all activities and delivering top-notch service to passengers. With a keen eye for detail and a passion for excellence, I thrive in fast-paced environments where efficiency and customer satisfaction are paramount.

Punta Gorda, Florida, United States

Managed Inflight crew operations across multiple bases throughout tenure including Punta Gorda (PGD), Sarasota (SRQ), and Fort Lauderdale (FLL). *Leads a team composed of 150 flight attendants and acts as an ultimate resource and laison; achieves and improves daily operational performance by monitoring flight attendant delays and cancellations attributed to Inflight*Maintained timely flight departure by ensuring flight attendants had the required equipment, documentation, and materials.*Organized and spearheaded multiple projects to improve consistency and efficiency throughout the company*Collaborate and follow up with other departments for a safe, efficient, on-time departure.*Handles follow-up initiatives when crew members report on medical emergencies, safety events, and other incidents. *Performs random ramp checks to confirm flight attendants are in full uniform and have all required materials; coaches, mentors and offers constructive feedback. *Adheres to all Federal Aviation Regulations as well as company policies and procedures. *Investigates complaints and conducts research on all incidents, customer problems, and more; follows through with appropriate progressive discipline. *Mentor and build relationships with new supervisors.

Fort Lauderdale, Florida, United States

Managed Inflight crew operations at the largest flight attendant base in the system, with over 2000 flight attendants.* Adheres to all Federal Aviation Regulations as well as company policies and procedures.* Maintained yearly crew compliance and trained in how to handle emergency situations. * Investigates complaints and conducts research on all incidents, and customer problems and followed through with appropriate progressive discipline. *Worked directly with the union to coach, mentor and support flight attendants. * Completed flight audits to maintain adherence to quality standards and give constructive feedback for improvement.* Performed multiple daily compliance audits including uniform, required manuals, and documentation.* Assisted in the Electronic Flight Bag (EFB) implementation and rollout

Fort Lauderdale, Florida, United States

Provided prompt, friendly service to passengers while ensuring comfort and safety during flights. Enabled passengers to understand and follow safety procedures and monitored the cabin for any potential security issues. Assisted with boarding and disembarking, answered questions, and provided food and beverage service. Partnered with the flight crew, ground staff, and air traffic control to ensure flights ran smoothly and safely. Completed paperwork and other required documentation. • Commuted to varied air bases when faced with staff shortages that required additional coverage. • Secured the cabin before, during, and after takeoff and landing; engaged in safety checks. • Responded to emergencies, business pressures, and in-flight incidents calmly and professionally.

Morgan City, La

Successfully started a new business focused on healthy food options.*The store grossed over $500K per year.*Held the Franchise record for the best opening day and best opening month sales (2012). * Managed a staff of 10-15 employees. *Responsible for all daily operations- both the front and back of the house. *Maintained all bookkeeping and daily paperwork, including payroll and Quick Books*The location had over 20% APP usage, one of the highest in the franchise.

Morgan City, La

Taught Middle and High School classes ranging from Algebra and American History to Technology. Maintained a One-to-One laptop environment, computer labs and all teacher advancement. Oversaw the yearbook staff, started a multimedia class and coordinated the youth group.

Morgan City, Louisiana, United States

Responsible for positive guest interaction while serving guests in a friendly and efficient manner. Attentive to guests' needs, making them feel welcome, comfortable, important and relaxed.

Naples, Florida, United States

Provided exceptional service in a variety of fine dining restaurants, creating a luxurious and unforgettable dining experience for guests. Managed reservations and seating arrangements for up to 100 guests, ensuring efficient use of dining space and reducing wait times. Able to adapt quickly and learn new programs to gain vital knowledge of customer care and increase guest loyalty.

Ba, Elementary Education

Bachelor'S Degree, Elementary Education And Teaching