Co-ordination of all Custom and Staging Post (assisted self-publishing) projects.Marketing of the department’s services, including:o social media managemento management and updating of the make a book websiteo rolling out ad hoc campaignso showcasing the department’s worko publicising the services we offer online, in the media or through talks and workshops• Secure new projects• Coordinate projects from inception to completion, which includes:o conceptualisationo quotingo invoicingo tracking paymentso managing the budget (and communicating with the client in a timely manner when extra budget is needed)o advising and guiding the client while managing their expectationsdeveloping briefing material and communicating the client’s wishes to production/freelancers/supplierso setting and controlling schedules (independently if using freelancers and together with the production manager if using Jacana’s team) and communicating progress or shiftso working with the team to remove blockerso tracking, analysing and communicating project risks and opportunitieso directing quality assuranceo keeping in close contact with key project members and decision-makers throughouto ensuring that deliverables are aligned with the goals and objectives of Jacana and the cliento resolving complaints or any issues which may arise• Capture and analyse information pertinent to the management of the department• Create, maintain and update documentation• Agree on and organize the team’s work together with the other PC and the MD• Maintain processesGoals:Build new client relationships and maintain existing ones• Secure new business to ensure that the budget is met/exceeded• Implement strategies which encourage the growth of the department• Provide exceptional service• Produce top-quality publications which align with and promote Jacana’s brand and reputation• Encourage diversity in the publishing landscape and actively promote cultural creation

Day to day office administrative duties, including organizing small office events, emails, students queries and problem resolution, stock management, ordering supplies.

Publishing student and tutor at the university of Pretoria. Currently busy with Honours year.

Proof reading, editing, research, page checking.