A confidential individual, who works well under pressure. Excellent communication skills, both written and oral. A strong 'can do' attitude, and will take ownership, ability to gain cooperation of others and provide solutions. Computer literate with proficient Microsoft Office Skills. I am currently working as PA to the General Manager at the Hilton Reading. My role includes:- Organisation/follow up of emails on behalf of the GM-Diary Management- Minute taking (including confidential meetings)- Dealing with complaints (written and verbal)- Organisation of travel- Room bookings- Organisation of internal/external meetings- Recording of Heads of Department holidays- Preparation of Presentations- Strong Administration