Aimee Causier Email & Phone Number

Halesowen, England, United Kingdom

Kidderminster

• Logging all contractual information using a bespoke call logging system and excel database• Maintaining item labelling details for new and existing customers • Communicating with the service desk to ensure all contract queries are dealt with in a timely manner• Assisting with the monthly contract renewals process• Maintaining OGL’s sub-contracting database and arranging sub-contract agreements with suppliers• Assist and support with general administration duties within the department

•Scheduling of six Service Engineers on Excel based Service Diary•Reception duties including taking all incoming calls, distributing faxes, greeting visitors•Dealing with customer enquires•Purchasing parts and materials for service jobs, and maintaining UK service stock•Preparing service and spares quotations•Preparing and collating customer training manuals•Project managing all service contracts from enquiry, quotation, and order entry onto the business system through to invoicing.•Organizing travel arrangements including hotels, flights and work visas•Preparing method statements and risk assessments•Ensuring Engineers are fully equipped to attend site

•Processing and maintaining bulk orders for appliances, setting them up as new Sales Agreements on computer system •Processing Customers additions and upgrade orders•Corresponding with Surveyors and Site Managers by telephone, fax and email

Worcester, United Kingdom

•Checking of examination papers to make sure that all sections have been completed before the papers are processed•Verification of candidate’s exemption claims •Dealing with telephone queries from training providers

Evesham

•Supervising the team of 3 receptionists, compiling cost effective rotas and providing on-going training for all receptionists•Assisting customers in person and on the telephone and providing administrative support to the Sales office •Ensuring all accounts on the Front Office Ledger were sent to the Accounts Department in a timely manner.

Chateau Lake Louise, Alberta, Canada

•Greeting Customers, Showing them to seats, answering the telephone •Cash handling and currency exchange•Charging restaurant bills to guests rooms using a touch screen computer system

Ba, Hotel Management With Catering Management

Hotel Management