I am a seasoned, highly accomplished Program Manager with far-ranging leadership and technical expertise and proven success in managing all phases of high-stakes, value-adding programs, projects, and operations across the healthcare industry. I am based in the Hartford, CT area where I oversee the strategic planning and implementation of balanced scorecard programs for Hartford Healthcare’s executive leadership team.In reviewing my work history, I have climbed from an early Director of Rehabilitation Services to my current role in a director-level position where I provide leadership focused on augmenting business value and driving organizational growth.Colleagues would describe me as a solution-focused, driven, strategic, and influential leader who can be relied on to design actionable plans for continuous performance improvement across multiple industries and verticals.Key Skills: Program Management | Advanced Project Management | Change Management | Organizational Transformation | Partnership Development & Management | Lean Operations Management | Customer Experience Strategy | Customer Service Excellence | Employee Engagement | JCAHO & Regulatory Compliance | Systems Thinking | Team Building & Leadership | Process Improvement | Training & Development |📫 I look forward to connecting with you here on LinkedIn or at aimeenc47@gmail.com