Aimee D. Email & Phone Number

Chesapeake, Va, Us

Suffolk

Suffolk, Va

Liaisons between Network Operation (NetOps) Processes, e.g. Event, Incident, and Problem Management, and acquisition arm of the Program Management Offices (PMO), with IT Service Management (ITSM) process and data analysis, supporting issues which need to be communicated to the PMO, particularly service impacts. Ensures alignment of ITSM processes and functions spanning across multiple Naval organizations and PMOs.Provide validation and verification of data submitted for briefings for leadership and service provider meetings.Gathers business and technology requirements, cultivates communication and relationships between NetOps, the PMO and other Claimant Organizations for shared project needs.Designed Microsoft Excel and Access dashboards and reporting tools for the Naval Enterprise Network (NEN) Program Office, specifically Performance Management (PfM) requirements for the NEN metrics program and NetOps team.Assessor for the Process Capability Assessment (PCA) Team who conducted annual assessments for Navy and Marine Corps Intranet (NMCI) ITSM processes. Tasks included evaluating processes through process practitioner interviews and an in-depth review of process governance documents, e.g. process frameworks, process guides, records, reports, contractual agreements, and process documentation. Analysis with multiple team members of the findings through each process assessment provided insight for the final assessment report and recommendations for Continual Service and Process Improvements (CSI/CPI).Developed monthly reporting for Critical Success Factors (CSF), Key Performance Indicators (KPI), and Operational Data for the ITSM processes, to ensure meaningful metrics were implemented for process improvement decisions. Utilized SharePoint to maintain a data repository, export data into MS Suite tools, and develop monthly and ad-hoc reports. Authored training materials and work instructions for tools and dashboards pertaining to metric development.

Washington D.C. Metro Area

Analytic Mentor / System Specialist of a web-based data analytic application, providing training, query writing with Pattern Specification Language (PSL), data discovery, link analysis and additional ad-hoc analytic support. Leveraged analytic tools available at organizations to research and analyze data discovered through reporting, particularly from the Intelligence Community (IC), Open Source, and reporting across unclassified and classified network domains.Provided support to strategic, operational, and tactical level mission support to teams CONUS and OCONUS. On-site support at client sites for the Joint Improvised Explosive Device and Defeat Organization (JIEDDO now JIDA), COIC, National Ground Intelligence Center (NGIC), Defense Intelligence Agency (DIA), and Department of Homeland Security (DHS) primarily the Office of Intelligence and Analysis (I&A) and its components: United States Coast Guard (USCG), Customs and Border Protection (CBP), Immigration and Customs Enforcement (ICE), National Protection and Programs Directorate (NPPD), Transportation Safety Administration (TSA).Lead on-site system specialist at National Geospatial-Intelligence Agency (NGA), provided support and training at NGA - Springfield, NGA - St. Louis, and NGA - satellite sites.Teamed up with TAC System Specialists at client sites in the IC to enhance collaboration and knowledge-sharing on methodologies, current topics of interest and lessons learned.Created a user database, training plans and schedules based on client requirements. Provided regularly scheduled TAC training sessions, focused on system usage, analytic methods, and database query writing with PSL in both a classroom setting and one-on-one.Prepared weekly and monthly status reports, after action reports (AARs) after training classes at temporary duty locations and ad-hoc reports requested by the government contracting officer representatives (COR) or company leadership.Liaison between end-users and Tier I support.

Annapolis Junction, Md

Provided direct administrative support for the Program Manager and team personnel.Monitored contract burn rates, work authorizations and team expenses for the Program Manager and Project Team Leads. Created executive level funding and status briefings, prepared correspondence between managers, government clients, and multiple teams and team leads. Booked travel itineraries, managed travel budgets, and client site information for team members within the expense management system, Concur.Coordinated weekly conference calls between team leads and the program manager to discuss project status and personnel and funding updates, compiling action items and disseminating meeting minutes and action items in a timely manner.Assisted Human Resources Recruiter with new team member searches as needed. Organized and controlled personnel informationCreated Standard Operating Procedures (SOPs) for internal procedures and organized team documents on the team SharePoint Portal.

Arlington, Va

Reviewed briefs for program proposals going through the JIEDDO - JCAAMP (JIEDDO Capability Approval and Acquisition Management Process) to ensure necessary information was included before evaluation and validation by the Board before funding can be voted on for approval.Monitored multiple government funded programs funding burn rates, organized documents such as Military Interdepartmental Purchase Requests (MIPRs) and funding memos to ensure program budgets were spent on schedule, correct testing and evaluation documentation was submitted, and deployment plans and operational assessments were completed. Coordinated meetings for proposals seeking funding for Special Program Counter-Improvised Explosive Device (C-IED) efforts.Prepared and submitted weekly program status reports, e.g. financial and operations stoplight and quad charts, to Branch and Division level leaders.Maintained the office calendar with on and off-site meetings, travel requirements, and leave requests for the Special Programs Branch.

Washington D.C. Metro Area

Supported Rapid Acquisition efforts within the Acquisition Oversight Division (AOD), Oversight and Evaluation Branch (OEB) at JIEDDO. Alongside the Senior Non-Commissioned Officer (NCO), gathered and prepared information for briefings of proposals presented to the acquisition board meetings, Joint Improvised Explosive Device Defeat (JIEDD) Requirements, Resources and Acquisition Board and JIEDD Integrated Process Team. This included attending System Review meetings for all Line of Operation initiatives with project managers, project integrators and program reviewers for risks, e.g. cost, timeline, and technical, of initiatives funded by JIEDDO.Built and maintained spreadsheets to track proposed initiatives and created an internal audit of subsequent budget and funding schedules and details on funded initiatives.Maintained overall schedule of AOD activities and provided general clerical support, such as prepared official and routine correspondence, assisted in preparing briefs with Powerpoint, and maintaining a physical and electronic record of filing systems.Additional responsibilities as the Interim Executive Assistant (EA) to the AOD Chief in addition to fulfilling primary division administrative assistant duties. EA responsibilities included managing the division chief’s schedule, assisted in meeting preparations, and additional tasks as needed.

Washington D.C. Metro Area

Maintained classroom schedules for training courses and meetings for the DIA Student Services.Built and maintained spreadsheets and updated databases in Excel and Access to track classroom usage and schedule classes. Created classroom utilization reports for weekly reports (WAR) and submitted to the Division Chief for review.Coordinated fiscal year schedules within Outlook and Access for over 400 course sessions.

Norfolk, Virginia Area

Audited invoices and bills of lading line items prior to documents sent to customers.Data entry into Oracle Databases and Excel Spreadsheet used for price analysis.High-speed environment where daily tasking had short suspense times due to the pace of the shipping environment.Received additional responsibilities to manage inbox for special invoicing issues, such as invoice and rate discrepancies. This task involved multi-departmental communcation for quality assurance of invoices and bills of lading, addressing invoicing and pricing issues.Selected to be the primary export rate auditor to train new team members and review their work during their training period.

Norfolk, Virginia Area

Collected, evaluated and integrated program-funding and budget requirements for the Directorate of Intelligence (J2). Developed Excel spreadsheets and PowerPoint briefings for Directorate spend plans, unfunded requirements (UFR’s), and manpower documentation (military/civilian/contractor).Involved in the Planning, Programming, Budgeting, and Execution (PPBE) process, which involved a clear understanding of the Command’s joint intelligence concept development and experiment mission in order to effectively support and bring forward resource requirements via the PPBE forum.Reviewed, certified, and approved travel expenses in the Defense Travel System (DTS) as well as input funding data from DTS into an internal Directorate database in order to track and manage several funding lines.