Aimee Dash Email & Phone Number

England, United Kingdom

• Develop and present BI reports relating to the University's key metrics and drawing insight from a range of data, in order to support decision-making and planning processes across the University to successfully meet.
• Apply technical expertise in developing reporting solutions within QlikView and QlikSense, based on recognised best practice and adhering to data protection and data governance requirements.
• Maintain a strong understanding of the HE data landscape and datasets relating to the student lifecycle.
• Communicate a variety of data to a range of stakeholders across the University, ensuring that staff are provided with consistent and accurate data.
• Contribute to the development and enhancement of the existing reporting environment (QlikView and QlikSense dashboards) and other information reporting tools and techniques.
• Cascade knowledge to relevant staff across the University concerning the use of key reporting systems, such as QlikView, by the means of documentation, training and advice sessions.

• Establish, develop and maintain systems and processes for the monitoring and reporting of key metrics for internal monitoring, planning and statutory purposes. Requiring a detailed knowledge of both internal and.
• Develop and present management information reports relating to the Division’s KPIs, drawing insight from a range of data; providing data analysis to key stakeholders. Deliver reports on strict schedule to enable.
• Provide regular and accurate forecasts of future student numbers to support operational planning. Provide evaluation and advice regarding improvements.
• Contribute to the development and enhancement of existing reporting environment and other information reporting tools and techniques. Proactively identify data quality issues and seek resolution in partnership with.
• Cascade knowledge to relevant staff concerning the use of key reporting systems such as QlikView by means of documentation, training and advice sessions.
• Act as Information Custodian for the Division; maintaining the Information Asset Register and liaising with central Information Compliance over breaches and risk mitigation measures, as required.

• Ensuring the effective maintenance of student discipline; having regard to University regulations and procedures, general and local regulations, the terms and conditions set out within the University residents’.
• Maintaining relationships with members of the local community and external organisations; responding to complaints from the community and student safety concerns.
• Providing effective management of the misconduct of students and student complaints; holding meetings with students, members of the local community, academics and administrative staff across the University. Ensuring.
• The need to have a broad understanding of University policies, procedures and regulations, and the flexibility to apply these appropriately to the wide range of situations faced by the student population.
• Having the confidence to represent the University through communications to local community groups and organisations.
• Having the autonomy to make decisions regarding discipline, student complaints and community complaints, using judgement and experience to know when to refer a matter to senior staff or other support departments.

• Scheduling appointments for students to meet the Master of the Colleges relating to the following matters: welfare, discipline, change of behaviour, Support to Study, general advice.
• Maintaining accurate office records and recording of meetings in circumstances which required strict confidentiality.
• Communicating with students, University staff and external stakeholders to gather or provide information, request action or respond to queries.
• Providing confidential listening, advice and referral service for students with complex welfare issues; requiring a detailed knowledge of both internal and external regulations and procedures.
• Collating information for disciplinary cases, referring to another College or relevant member of staff, and preparing detailed written communications regarding the outcome of disciplinary action.
• Preparing detailed and accurate records of meetings that acted as key documents to influence further actions.

• Assisting with student queries and concerns, relating to confidential matters. Reacting to a range of questions and requests for information or advice from students. This included assisting students directly, or.
• Implementation and administration of the Academic Diligence Procedure, monitoring student engagement and attendance. Including the interpretation and development of the procedure within the School.
• Dealing with enquiries from staff and members of the public, and coordinating emails through dedicated inboxes.
• Administration of the Extenuating Circumstances processes; Extensions, Applications for Mitigation, non-submissions and late submissions. This included advising students and supporting them with the processes. Making.
• Administration and support of intermissions and withdrawals.
• Administration of Support to Study process.

• Offering information and support to students, external visitors and staff.
• Managing module change requests, ensuring there were no clashes on the student’s timetable.
• Checking for student timetable clashes, and making the relevant changes, as necessary.
• Secretary for departmental meetings and Exam Boards.
• Managing the Undergraduate examining process. Including the management of the moderation process for Undergraduate modules, which required an in-depth knowledge of the relevant regulations and frequent contact with.
• Formatting exam papers.

• Maintenance of departmental spreadsheets for sickness and annual leave of over 200 staff.
• Maintaining staff files; handling sensitive and confidential information.
• Presenting Library footfall figures, resulting in changes to staff rotas in order to maximise efficient use of time.
• Secretary to department and University-wide meetings.
• Managing several administrative email accounts.
• Acting as PA to the Director, as required.

Bachelor Of Arts - Ba, History And Philosophy Of Art, First Class Honours

Foundation Degree, Art And Design (Inc. Ncfe Level 3 Creative Craft), Pass