Senior Live Ops Support Specialist
CurrentResponsible for monitoring NV CGnA cancellations to ensure that there are no issues with our stores that prevent them from operating and will intervene and escalate to the appropriate DRI if it requires attentionUses the software tools provided to complete day to day tasksPerforms the process to deactivate high INF items from all enterprise storesProvided support to Smart & Final Shoppers for inbound help and if they are unable to resolve and issue