Managing a property portfolio - ensuring they are constantly maintained whilst acting on behalf of clients. Liaising between tenants, contractors and all other parties. Responsible for coordinating viewers during the letting season.

Maximising membership revenue through the recruitment of new members, whilst aiming to achieve and succeed my targets. Core responsibilities include: delivery of product knowledge, development of customer relationships, offering marketing and promotional ideas and optimising positive awareness of the club.

My duties included working within a reception environment, answering incoming calls, providing hospitality to guests and members and dealing with any enquiries. I have learnt many transferable skills whilst working as a front of house assistant at Virgin Active these include:• Excellent telephone manner• Good organisation and prioritisation skills• Self motivated, proactive and hardworking• Ability to listen and anticipate

I have experience working within a busy retail environment - trained to work on both the travel money and the customer services department. I started working in the Nottingham branch and was transferred internally to the Newcastle store when I began my study at Northumbria University. I have won employee of the month for my excellent customer service and for temporarily supervising the travel money bureau when we had staff members leave. I was additionally nominated to become a key holder which furthered my responsibilities. I have gained many skills whilst working at Debenhams that can be applied to the next position I hold, these include: • Ability to work in a team or by myself when needed, key communication and listening skills• Following procedures to minimise risks and protect assets• Strong organisational skills through managing stock control and analysing weekly targets• Handling and reconciling large amounts of money• Product knowledge and drawing attention to the different products and services Debenhams has to offer• Ability to fulfil customers needs through going that extra mile• Assist with training when new starters begin