Provide a full range of correspondence, including transcription, proofreads and edits for content copy. Oversee internal and external communications regarding the program including webpage, social media, print, online publications and on-air outlets. Maintain communication plans, schedule and calendar, to include but not limited to: monthly newsletters, social media, timely updating of businesses and organizations, advertise local businesses and events, seek opportunities to partner with other organizations’ events, send out thank you cards or letters as appropriate, acknowledge of sponsorships and contributions. Design office filing systems; organize and maintain files, including confidential files. Maintain, update and review reference materials and manuals. Research and assemble information from a variety of sources and prepare statistical and/or narrative reports for analysis. Screen letters, memos, reports and other materials to determine action required. Arrange and coordinate monthly board meetings including space and equipment. Research, assemble and coordinate meeting materials. Write meeting minutes. Authorize purchases and payments, prepare documentation for office and/or department budget. Coordinate budget control and monitoring; develop office and/or department procedural manuals. Maintain an up to date database of local stakeholder businesses. Ensure that data is gathered and properly collected, stored, and analyzed. Report monthly on the impacts and achievements of the GMSP activities and programs. Assist with event planning and execution. Following up with vendors and participants to ensure satisfaction.

Provide superior customer service and communication to guests and prospects to increase guest satisfaction, reputation and profitability. Ensure regular maintenance and repair procedures are followed. Manage and organize all client billing and accounts. Achieve strict budget goals; keep careful documentation of all plans and orders. Listed properties to Airbnb and Vrbo; optimized listing. to drive traffic. Created and update online presence for marketing on Instagram. Optimizing growth and visibility using hashtags on posts, adjusting posting schedules and content material in accordance with analytical data provided by Instagram; promote content on stories. Worked with clients to understand needs and desires related to interior decoration; formulated design plans for cabin based on functionality and aesthetic.

Use proactive marketing and networking to generate leads and build a robust client base. Educate buyers and sellers on all aspects of the housing market and property sales process. Continually use marketing strategies and new technologies, including video tours, social media and search engine optimization, to reach a wide range of buyers and sellers.

Ideating, creating and posting content to different social media platforms - Instagram/Facebook, TikTok, Twitter, LinkedIn, Twitter. Planning, batching and scheduling content. Optimizing content, tracking user traffic and assessing user response to different content posted. Tracking the real estate industry for media and social media ideas. Engaging with followers and other real estate colleagues.

Executive support of Vice Presidents to include updating client files and summaries, sending letters, meeting preparation and editing and posting meeting dictations. Process insurance policy service requests, including but not limited to address changes, beneficiary and ownership changes, premium mode changes, reinstatement requests and death claims. Run in-force illustrations and policy briefs and update client information for meetings. Interact daily with insurance carriers/vendors to ensure proper and timely execution of client service requests. Answer and log incoming telephone calls from our business partners, clients and external associates. Update and maintain accurate information in the client database. Perform administrative duties including reviewing incoming mail, filing, and greeting clients.

Work with senior staff to coordinate outreach events and conferences. Help set up/tear down at off-site meetings and events. Staff off-site meetings and events, including producing meeting summaries. Distribute information about projects to the public and summarize public feedback. Assist with the development of project proposals and marketing materials. Assist with writing and editing letters, emails and other forms of correspondence. Assist with contact and comment log database record maintenance. Manage internal calendars, coordinate meetings and conference room scheduling and ensure incoming calls are handled with care, connecting callers with appropriate staff. Update and ensure accuracy of contact information, mailing lists, and other records for clients and other constituents. Provide assistance with mass mailings and/or bulk emails. Assist with keeping detailed contract and proposal tracking files up-to-date. Provide general office management duties such as supply orders, filing, and greeting guests at the front desk.

Assist with the promotion of the salon business through the use of suggestive service selling techniques. Work with complex scheduling software to facilitate salon appointments. Provide excellent customer service through communication with clients. Resolve customer complaints promptly and successfully by investigating problems, developing solutions and implementing them. Organize client and business paperwork.

Worked to drive sales through several in-store initiatives. Trained, coached and developed a team of Beauty Advisors and Make-up Artists. Advanced business, delivered comprehensive product knowledge, and expanded the skills of my team. Executed several department-wide events and promotions. Managed all activities related to merchandise presentation. Managed a clean and organized shopping environment for customers. Ensured exemplary beauty consultations with countless clients.

Planned and executed monthly events and product launches. Worked with complex scheduling software to facilitate salon appointments. Provided excellent customer service through communication with clients. Managed all social media accounts and constant contact. Worked with clients to address and resolve customer service issues. Organized client and business paperwork. Opened shipment and display new merchandise. Provided basic upkeep of the salon. Assisted with the purchasing of office and salon supplies, preparing and sending various correspondence, and helping with various administrative assignments.

Worked with complex scheduling software to facilitate salon appointments. Provided excellent customer service through communication with clients. Managed social media accounts and constant contact. Organized client and business paperwork. Opened shipment and display new merchandise. Provided basic upkeep of the salon.

Provided excellent customer service to ensure repeat visits by loyal customers. Added countless customers to rewards program. Opened shipment and place new merchandise on sales floor. Maintained upkeep of the store. Responsible for maintaining cash drawer and register duties. Performed daily opening and closing duties.

Provided customers with a superior amount of knowledge toward each gift shop within store. Shared a great passion and excitement for the store with each customer to guarantee repeat visits by clientele. Placed new merchandise and ensured upkeep on the sales floor. Responsible for maintaining cash drawer and register duties.

Maintained upkeep of store and participated in inventory counts of clothing. Responsible for maintaining cash drawer and register duties. Performed nightly closing duties. Provided great customer service and ensured repeat visits by clientele.

Created engaging blog posts featuring Calico products as well as street style, trends, and more. Posted blogs on a weekly basis in hopes of gaining more customer relations.