Aimee Eccles Email & Phone Number

Spartanburg, South Carolina, United States

Greenville, South Carolina, United States

• Management and supervision of HVAC service technicians and administrative staff.• Provide direct interface to commercial, industrial and institutional customers.• Manage financial operations with a focus on resource utilization, material inventory and profitability.• Ensured that preventative maintenance and repairs were completed safely, correctly, profitably and on a timely basis.• Responsible for recruiting, hiring, development, training, mentoring, and terminating employees.• Performed employee performance reviews.• Adhered to all safety standards.• Scheduled, organized and dispatched HVAC field technicians.• Reviewed service agreement and repair estimates and proposals for accuracy before providing to the customer and after performance for execution.• Review current service processes and implement updated procedures.

Greenville, South Carolina Area

• Manage sales tracking software.• Put together and provide customer proposals.• Accounts receivable.• Accounts payable.• Customer and sales support.• HR onboarding of new employees.• Office management.• Procure of parts pricing and ordering.• Develop and implementation of:• Tracking of sales and proposals• Cost estimating and proposals for HVAC repairs and maintenance agreements• Incentives for technicians

Greenville, Sc

• Plan and preside over meetings with large account customers, such as Lowe’s, Drive Automotive, and Duracell, on a regular basis in order to maintain strong working relationships.• Proficient working knowledge of Trane applications in PeopleSoft, CRM, WennSoft, TPS, Excel, Word, PowerPoint, Actuate, Falcon, Oracle, and Refrigerant Management System.• Excellent customer service skills via phone, face to face, and electronically in a high stress environment. • Provide detail training and mentoring to my co-workers.• Manage HVAC service contracts.• Detailed documentation and billing of quoted jobs, time and material jobs, contracts and warranty while meeting financial parameters and deadlines.• Perform accounts receivable and accounts payable duties.• Refrigerant management to comply with EPA regulations.• Manage commission payouts for payroll.

Miami, Fl

• Successfully coordinate and manage multi-million dollar HVAC service contracts for AT&T.• Work with team leads to supervise HVAC technicians.• Review and audit documentation, financials and job scopes.• Produce quoted job proposals and manage projects.• Coordinate and manage customer meetings.• Provide training and mentoring to my co-workers.• Invoice quoted jobs, time and material jobs, and maintenance contracts.• Provide excellent customer service to customers. • Coordinate and dispatch technicians for emergency service calls.• Manage timesheets for payroll. • Provide PO’s and pay vendor invoices for account payable.• Accounts receivable.

• Produced balance sheets, income statements, bank reconciliation, and sales tax on a monthly basis for several businesses.• Prepared FICA, FUI, SUI, W-2 and 1099 reports for businesses.• Made entries to the general ledger.• Reviewed and audited jobs.

Master Of Science In Management, Management

Bachelor Of Business Administration, Management And International Business

Education record