Aimee Garalde Email & Phone Number

Top Team Leader: Recognized as a top-performing team leader for consistently exceeding performance targets and driving team success across multiple campaigns.Virtual Assistant & Social Media Manager: Leveraged advanced virtual assistance and social media management skills to support business operations, boost online presence, and engage with a wider audience.Passionate about crafting engaging social media strategies that drive growth and build brand loyalty. 🌟✨ Expertise:Social Media Strategy & ManagementContent Creation & CurationBrand Development & StorytellingAnalytics & Performance TrackingCommunity Engagement & Growth🌍 Connecting brands with their audiences through compelling content and innovative campaigns. Let's elevate your social presence! 🚀 aimeegaraldeva@gmail.com

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  Operations Team Leader

  Taskus

  Jul 2017 - Present - Rizal, Calabarzon, Philippines

  Accomplished Operations Team Leader with expertise in driving campaign success, data analysis, and team management. Proven ability to mentor and train quality auditors, ensuring a high-performance work environment. Adept at balancing business objectives with employee well-being, and skilled in both outbound and inbound sales strategies. Strong communicator with a talent for identifying customer needs and fostering relationships that drive sales.Key Responsibilities:Campaign Management: Supervise and collaborate with the team to achieve campaign goals, ensuring all targets are met.Data Analysis: Conduct thorough data analysis to identify root causes of campaign errors and implement corrective actions.Content Moderation: Oversee content moderation to maintain quality and compliance with company standards.Quality Assurance: Mentor, train, and evaluate quality auditors, setting clear expectations and maintaining accountability to ensure high performance.Work Environment: Foster a fair and professional work environment that prioritizes business objectives and employee work-life balance.Meeting Participation: Actively attend and contribute to meetings, providing insights and updates on operational activities.Proactive Solutions: Make proactive recommendations and present solutions to improve processes and resolve issues.Sales Facilitation: Support the company’s sales efforts by generating and facilitating sales through effective prospecting and follow-up.Customer Engagement: Initiate contact with potential customers through outbound prospecting and respond to inbound inquiries, qualifying leads and nurturing customer relationships.Performance Coaching: Listen to calls and coach team members to help them achieve their daily, weekly, and monthly goals.Administrative Tasks: Organize files and perform data entry to maintain accurate records and streamline operations.