Aimee Hajduk Email & Phone Number

Pontiac, Michigan, United States

Detroit, Michigan, United States

As a advisor I educate clients on the reality of the current situation and help them find solutions to problems they didn’t realize they had with vast majority of people paying a debt they can never get out of, helped clients with placement and qualification

Detroit, Michigan, United States

Following-up in-bound telephone inquiries, Outbound Leads while Making over 100 phone calls per dayPromoted to senior sales consultant after 4 monthsRockets exclusive leadership program graduate Exceeding required Ready phone time, whileSelling additional products and extended warranty services to clients Setting clients up with the best financing options available for themUsing vast skills to overcome objections• Knowledge and use of salesforce• Use of Route one for credit applications

Canton, Michigan, United States

Coached and developed associates to improve soft skills and recovery techniques.Provided staff coaching, mentoring and consultation toenhance performance and professional development.Collaborated with company owners, and managementteam to coordinate solutions and retain guest satisfaction.Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.Maintained files and records by implementing effective filing systems that boosted efficiency and organization. Answered multi-line phone system to respond to inquiriesMonitored guest services personnel for efficiency and accuracy of response to guest complaints.Scheduled employees to maintain adequate coverage during business hours.Set, enforced and optimized internal policies tomaintain responsiveness to demands.Removed outdated policies and modernized structure Used multiple computer software's to process reservations, check-ins and check-outs, create and manage schedules and balance budget of staff. Remained available 12 hours daily to respond to guest needs, complaints or inquiries