Aimee Kelch Email & Phone Number

-Managing an exclusive portfolio while influencing customers to buy products or regain business verbally and in writing. -Training and mentoring new employees. -Improving standard operating procedures. -Expert product knowledge and ability to anticipate customer needs. -Exceeding daily and weekly outbound call goals to achieve a high volume of revenue

Greater St. Louis Area

-Demonstrated knowledge of equipment and services to offer exceptional customer service. -Leveraged several applications while interacting with customers over the phone and in person. -Retained business by understanding and offering solutions to customers. -Provided detailed billing explanations

Greater St. Louis Area

-Maintained and corrected over 1,000 tags a week. -Actively assisted in organizing the store productively. -Followed specific procedures for cash management.- Offered warm and excellent customer service.

Greater San Diego Area

-Reduced physical inventory by 25% saving space and cost. -Selected as the primary agent to de-escalate customers. -Recognized for the ability to empathize, find resolutions, and follow through-resulting in strong customer relations.