Aimee Lewis Email and Phone Number

Public Sector Account Manager who specializes in building client relationships, resolving client issues and concerns, and identifying new business opportunities for the dealership.

Successfully leveraging unique industry insights and versatile working knowledge, I have revived the business development initiatives after a 3-year position vacancy. In this role, I strategically reintroduced the company and product to the market through value-added relationship building, consultative sales, and product training and demonstration events. Ø Launched a pop-up event in collaboration with manufacturer representatives to generate foot traffic for a showroom, generated 20 qualified leads, referral sources, and potential customers within the first 2 weeks with the company.Ø Built strategic partnerships with real estate developers, design and architecture firms, and brokersin commercial real estate.Ø Conducting teaching and training on business development, relationship building, and strategic partnerships

Promoted to oversee coordinators in addition to project managers, I collaborated directly with the leadership team and business owners to successfully optimize and improve the department’s operational efficiency. In this capacity, I effectively managed bidding, product replacement and invoicing while applying comprehensive knowledge to improve processes across the department. I also managed 14 direct reports, trained new employees and contractors, and collaborated with the warehouse manager on logistics, inventory management, and product storage. Ø Streamlined, systematized, and simplified the design team’s design request and submission processes, ensuring consistency for project managers.Ø Devised templates and checklists for the sales team to align order processes with order information, eliminating redundancies and mistakes while speeding up the ordering process.Ø United project coordinators and managers into a cohesive unit which enhanced performance and accuracy, and minimized the burnout rate of the team members

I was promoted to oversee all projects, and to ensure project progress and completion within the set scope, budgetary and timeline parameters. Here, I coached and managed project managers as a Senior Project Manager equivalent while onboarding new hires and training teams on cross-functional dynamics and effective collaboration. Ø Saved $500k in overall projects, including $10k in reorder and labor cost by innovating a custom solution for an illfitting product, avoiding the need to reorder it.

Developing and initiating projects, budgeting, scheduling, and performance, I effectively handled the most complex projects and oversaw most of the team. I took it upon myself to learn the furniture assembly processes to optimize procedures and provide better support to customers. In addition, I collaborated with internal and external stakeholders to ensure seamless project completion and timely furniture installation, including working with 4 sales teams, coordinating vendor and building management, and communicating with construction crews. Ø Saved on operating and project costs through efficient vendor communication, issue escalation, and prompt resolution.Ø Achieved key milestones and deadlines consistently while instilling a culture of quality performance.

I joined the company as a temp to back up the administrative assistant and was hired full-time to continue focusing on business development and building out the drain division of the company. In this role, I successfully maintained adequate staffing rotation through meticulous coordination, persistent outreach and diligent billing while ensuring customer satisfaction. In the temp role, I demonstrated exceptional skill in managing all aspects of a project, including understanding project scope and deliverables, new hire onboarding and labor coordination, project scheduling, commercial, construction and union billing. Ø Added $200k in revenue within a year by proactively identifying and filling a gap through strategic outreach and vendor partnership cultivation. Ø Liaised with service workers and customers to facilitate the resolution of problematic transactions.Ø Inspected rental equipment before and after rentals, reviewing and revising rental agreements as necessary.