Aimee Macpherson Email & Phone Number

Golden Valley, Minnesota, United States

•System administrator for organizational contract management platform, Evisort. In collaboration with multiple key stakeholders, creates and maintains contract databases and corresponding dashboard reports. Implementing AI functionality to improve contract review process, as well as workflow functionality to improve contract approval process.•Key collaborator in additional legal functions including e-discovery, matter management and organizational legal hold administration.

Minneapolis, Minnesota, United States

• To further the success of the Compliance program, act as UCare's organizational system administrator of Compliance360, the data warehouse application and workspace platform used for tracking all regulatory guidance; oversight and monitoring of delegated entities; review and approval of organizational policies and procedures; vendor management; documentation of compliance activities; and source of truth for regulatory audit universe information.• As Compliance 360 SME, developed workflows,… Show more • To further the success of the Compliance program, act as UCare's organizational system administrator of Compliance360, the data warehouse application and workspace platform used for tracking all regulatory guidance; oversight and monitoring of delegated entities; review and approval of organizational policies and procedures; vendor management; documentation of compliance activities; and source of truth for regulatory audit universe information.• As Compliance 360 SME, developed workflows, forms, assessments and messaging required to stand-up a new module used for Regulatory Change Management.• Together with department leadership, conduct regular evaluations of compliance program's effectiveness; review existing compliance procedures and policies; and develop annual employee education on ethical standards to increase awareness and improve compliance culture. Show less

Minneapolis, Minnesota, United States

• Served as the organization-wide System Administrator for both: o Compliance360, the data warehouse application and workspace platform for risk associated activities o Legal ServiceNow, the software platform and ticketing system used for organizational vendor contract management and all legal requests.• Collaborated with business owners across the organization to create delegate monitoring assessments, update policies and procedures, and provide recurring and ad… Show more • Served as the organization-wide System Administrator for both: o Compliance360, the data warehouse application and workspace platform for risk associated activities o Legal ServiceNow, the software platform and ticketing system used for organizational vendor contract management and all legal requests.• Collaborated with business owners across the organization to create delegate monitoring assessments, update policies and procedures, and provide recurring and ad hoc reporting.• Designed and implemented a ServiceNow ticketing system for all C360 user requests to increase efficiency in request management.• Utilizing ServiceNow, DocuSign and SharePoint, responsible for triaging all incoming Legal requests, as well as facilitating the review, approval, execution and storage of all vendor contracts.• Partnered with the Legal and Vendor Management departments to design and implement an improved process for organizational vendor contract lifecycle management, utilizing Legal ServiceNow.• Co-created and presented a well-attended five-part training series on organizational contract lifecycle management. Show less

Minneapolis, Minnesota

Provided high-level executive support to the Senior Vice President & Chief Legal Officer; and the Vice President & Chief Compliance and Ethics Officer, along with their respective departments.• Researched and prepared presentations, reports, and other documents for internal and external audiences, including the Board Governance Committee and the Board Compliance Committee.• Gathered information for, maintained and updated complex spreadsheets and databases.• Assisted with… Show more Provided high-level executive support to the Senior Vice President & Chief Legal Officer; and the Vice President & Chief Compliance and Ethics Officer, along with their respective departments.• Researched and prepared presentations, reports, and other documents for internal and external audiences, including the Board Governance Committee and the Board Compliance Committee.• Gathered information for, maintained and updated complex spreadsheets and databases.• Assisted with implementing the Legal request intake ticketing process on the ServiceNow platform.• Contributed to the development of a department plan, to align with organizational strategic initiatives. Show less

Bloomington, Minnesota

Provided complex support to two departments at the Midwest Regional office, which services more than 700 company owned and franchised restaurants. • Acted as a thought partner with the Regional Consumer Business and Insights Manager, providing support with analytical market reporting. • Contributed to the launch of All Day Breakfast, providing all daily and weekly analysis of sales, guest counts and consumer behavior during the promotion, in which the region was among the top 10 in the… Show more Provided complex support to two departments at the Midwest Regional office, which services more than 700 company owned and franchised restaurants. • Acted as a thought partner with the Regional Consumer Business and Insights Manager, providing support with analytical market reporting. • Contributed to the launch of All Day Breakfast, providing all daily and weekly analysis of sales, guest counts and consumer behavior during the promotion, in which the region was among the top 10 in the US.• As the Regional Customer Care Representative, diligently worked to provide and encourage excellent service to our customers and Owner/Operators. Collaborated with Field Service Team and Owner/Operator organizations to ensure customer issues were handled efficiently and effectively. Show less

Bloomington, Mn

As the Office Coordinator, served as main point of contact for all customer interactions, and managed all administrative functions pertaining to the day to day office environment.• Successfully launched a global item setup project, creating a crucial dependency on Keystone for a national Hardscapes program with Lowe’s stores, furthering Keystone’s brand in the landscape market.• Coordinated with corporate accounts payable team to ensure accurate account coding and payment of all office… Show more As the Office Coordinator, served as main point of contact for all customer interactions, and managed all administrative functions pertaining to the day to day office environment.• Successfully launched a global item setup project, creating a crucial dependency on Keystone for a national Hardscapes program with Lowe’s stores, furthering Keystone’s brand in the landscape market.• Coordinated with corporate accounts payable team to ensure accurate account coding and payment of all office expenditures. Responsible for all accounts receivable invoicing.• Worked with multiple vendors to procure materials needed by licensees; utilized various web applications to receive a product order, create purchase and sales orders, arrange for timely shipment, and invoice freight costs.• Streamlined office processes, regulated communications and standardized filing to facilitate smooth operations. Show less

Cedar Rapids, Iowa Area

As an Individual Contributor in a team of six Data Logistics Coordinators, served as a liaison between Rockwell Collins Data Management and external government customers. Delivered results by accurately providing top-secret contractual documentation to some of our most high-profile customers, and servicing contracts key to our immediate and long-term success.

Waterloo, Iowa Area

Provided multi-layered administrative support to the owner of a financial management firm, an additional financial advisor, and a life insurance underwriter. Served as the main point of contact for over 2000 valued clients located across the country, providing excellent and timely customer care. Applied previous experience to streamline and improve multiple processes, including the preparation of client presentations and reports; processing the firm's monthly financial reports and employee… Show more Provided multi-layered administrative support to the owner of a financial management firm, an additional financial advisor, and a life insurance underwriter. Served as the main point of contact for over 2000 valued clients located across the country, providing excellent and timely customer care. Applied previous experience to streamline and improve multiple processes, including the preparation of client presentations and reports; processing the firm's monthly financial reports and employee payroll; and ensuring the firm met federal compliance regulations. Show less

Des Moines, Iowa Area

Provided complex, fast-paced administrative support to the IT Enterprise and Architecture Group Leader/Chief Technologist, seven Team Leaders, along with the IT Enterprise and Architecture team consisting of 80+ employees and consultants. Lead cost savings initiatives and process improvements within the department’s invoicing and electronic file management procedures. Effectively instituted quarterly team building events for the members of Leadership, as well as the entire team, to increase… Show more Provided complex, fast-paced administrative support to the IT Enterprise and Architecture Group Leader/Chief Technologist, seven Team Leaders, along with the IT Enterprise and Architecture team consisting of 80+ employees and consultants. Lead cost savings initiatives and process improvements within the department’s invoicing and electronic file management procedures. Effectively instituted quarterly team building events for the members of Leadership, as well as the entire team, to increase team cohesiveness, create inter-departmental appreciation, and community awareness. Show less

Honolulu, Hi

Assisted the Club Manager administratively, including calendar management, arranging for distinguished visitors, safeguarding classified personnel and training records for the club’s 60+ employees, as well as processing employees’ bi-weekly payroll records.

Williamsburg, Va

Led a four-person team in creating and maintaining monthly work and training schedules for 100+ historic interpreters at the World’s largest living history museum. Collaborated with team members and program designers to successfully create and implement new scheduling software built for the very specific needs of Colonial Williamsburg.

Everett, Wa

Sole Wire Operator in a 10-Investment Advisor branch of a leading investment firm. Responsible for all wire transactions and corrections, as well as all incoming and outgoing funds and share certificates.

Bachelor Of Arts - Psychology

Aa Business Administration, Business Administration

Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Soccer Team, Swim Team, Phi Mu