Led initiatives to maintain high levels of customer satisfaction and retention by anticipating challenges and proactively addressing potential issues. This approach helped prevent problems and streamline operations.Managed sales, support, and coaching teams by providing leadership, training, and guidance to ensure adherence to company SOPs. Tracked productivity and client satisfaction from intake to matriculation, aligning efforts with organizational goals.Organized and facilitated membership community activities and oversaw online community monitoring to ensure a positive, engaging experience for members.Created SOPs

Place purchase orders in a timely manor to ensure lead-time does not interfere with production.Expedite materials to ensure production requirements are met.Evaluate prices for current and new items, create proposals and quote pricing for bulk and finished goods.Maintained supply/demand balances. Consistently maintained supply chain flow, thus minimizing downtime and maximizing productivity.Reduced and maintained inventory level beyond management goals. Communicate with suppliers concerning problems with invoices, shipment of incorrect material, and receiving early shipments.Decreased company costs by developing pricing proposals and quotes, negotiated pricing with suppliers on quoted materials and entering quotes in system.Maintain a high standard of employee professionalism, appearance and work performance•Incredible negotiating skills; reduced annual pricing for one raw material by $39,000.•Reduced and maintain inventory levels for stocked items, minimizing company costs by over $150,000. •Initiated and processed requisitions for supplies/raw materials resulting in 99% accuracy.•Ensured that each customer received courteous and prompt attention.

Responsible for expediting materials to ensure production requirements were met.Placed all purchase orders as required for production.Followed up on open orders to ensure products would be received on time and have knowledge of any delivery problems.Maintaining all purchase order files, quotes, and receiving log.Communicated with vendors concerning problems with invoices, receiving incorrect parts and early shipments.Responsible for returning incorrect/early shipments to vendors.Also worked with accounting to resolve invoicing problems as well as receiving problems.Assisted in quoting process, negotiating prices with vendors, and entering quotes into system.Responsible for crossing obsolete part numbers to current active part numbers.

Managed the receipt, storage, and issue of supplies and equipment.Utilized automated supply systems to maintain inventory records and process requisitions.Ensured the accuracy and timeliness of supply transactions.Conducted inventories and inspections of supplies and equipment.Trained and supervised junior personnel in logistical operations and procedures.Coordinated transportation and shipment of supplies to various locations.Implemented safety protocols to maintain a secure and efficient work environment.Performed maintenance and repair on chemical equipment, quartermaster machinery, special-purpose equipment, and light-wheeled vehicles, including Humvees, trucks, and other tactical vehicles.Diagnosed and troubleshot mechanical issues using technical manuals and schematics.Conducted routine inspections and preventive maintenance to ensure equipment readiness.Maintained detailed maintenance logs and records for all equipment serviced.Trained and supervised junior soldiers on equipment repair procedures and safety protocols.Managed the ordering and inventory of spare parts and tools required for maintenance tasks.Ensured compliance with safety regulations and standard operating procedures during all maintenance activities.