Healthgrades ---> Mercury Healthcare ---> WebMD IgniteI oversee the delivery of marketing campaign projects to ensure that all tactics are delivered on time and on budget.• Communicate regularly with stakeholders to ensure awareness and transparency• Set expectations on assignments, timelines, and deliverables• Lead kick off meetings and regular client project team meetings

Self-managed the company’s three Amazon stores. I launched the stores, established brand registry, set and executed overall product and pricing strategy. I continually managed advertising, customer service, and handle all daily tasks of those stores ($1M annual revenue). I’ve helped implement Seller-Fulfilled Prime, Amazon’s Orders API and feedback management software to grow the business.I also managed the affiliate program for three brands using the Pepperjam platform ($3M annual… Show more Self-managed the company’s three Amazon stores. I launched the stores, established brand registry, set and executed overall product and pricing strategy. I continually managed advertising, customer service, and handle all daily tasks of those stores ($1M annual revenue). I’ve helped implement Seller-Fulfilled Prime, Amazon’s Orders API and feedback management software to grow the business.I also managed the affiliate program for three brands using the Pepperjam platform ($3M annual revenue), display banner program for three brands using DataXu self-service platform and the execution of promotional emails from campaign planning to sending (Yesmail). Show less

Planned, managed and executed the continuous improvement of the AW Direct website functionality and usability from concept to validation testing. Responsible for prioritization of all website projects, managed shared resources and served as the liaison between the business and IT.Managed onsite merchandising, cross-sell/upsell, internal search, product reviews, and live chat.Determined strategy and managed AW Direct’s social media accounts including Facebook, Instagram, Twitter… Show more Planned, managed and executed the continuous improvement of the AW Direct website functionality and usability from concept to validation testing. Responsible for prioritization of all website projects, managed shared resources and served as the liaison between the business and IT.Managed onsite merchandising, cross-sell/upsell, internal search, product reviews, and live chat.Determined strategy and managed AW Direct’s social media accounts including Facebook, Instagram, Twitter and a professional forum, incorporating promotions, trade show and vendor events.Used Adobe Analytics for reporting and presenting website visitor activity, sales numbers and merchandising strategy to brands on monthly basis, and sharing customer insights from the mobile and desktop sites with other marketing channels.SEO manager responsible for campaign management, keyword research, coordinating technical website optimization with IT and the creation of website content, and building back links. Show less

Planned, managed and executed all promotional emails and onsite campaigns by collaborating with the Lab Safety Supply and Professional Equipment Brand Managers and merchandising teams. Lead merchandising of all emails, online promotions and technical product help pages. Reported website and email performance updates to the business monthly.Maintained an annual calendar of static website page maintenance and ensured that work was prioritized and done on time.

• Supported multiple executives and managers simultaneously• Scheduled meetings and coordinated management calendars• Coordinated training and travel• Designed and implemented project plans in Microsoft Project• Experience with creating paid search online ads and tracking success• Researched and requested network security for new and existing employees• Purchased computer hardware and software and maintain contracts• Interviewed, hired, and supervised Administrative… Show more • Supported multiple executives and managers simultaneously• Scheduled meetings and coordinated management calendars• Coordinated training and travel• Designed and implemented project plans in Microsoft Project• Experience with creating paid search online ads and tracking success• Researched and requested network security for new and existing employees• Purchased computer hardware and software and maintain contracts• Interviewed, hired, and supervised Administrative Assistant interns Show less

• Took orders via phone, fax, and mail• Resolved customer concerns by taking direct action whenever possible• Responsible for new CSRs for training purposes