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@ringdna.com
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3 phones found area 805 and 906
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LinkedIn matched
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Aimée Walker is listed as Technical Escalation Engineer @ Revenue.io at Revenue.io, based in Denver Metropolitan Area, United States. AeroLeads shows a work email signal at ringdna.com, phone signal with area code 805, 906, and a matched LinkedIn profile for Aimée Walker.
Aimée Walker previously worked as Technical Escalation Engineer at Revenue.Io and Senior Product Support Engineer at Logmein. Aimée Walker holds Master Of Science, Applied Mathematics from University Of Washington.
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AeroLeads found 1 current-domain work email signal for Aimée Walker. Compare company email patterns before reaching out.
Experienced technical specialist with a decade of history working in SaaS. I'm great with customers, and leveling up my operations knowledge.I learn fast, I make connections, and I love math, languages, and cats.
Listed skills include Cloud Computing, Windows, Customer Service, Technical Support, and 17 others.
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Los Angeles, Ca, Us
I write bash scripts, reproduce bugs, build reports, and generally try to make life easier for the teams around me.* Escalation path for Intelligent Dialer, Conversation AI, Moments app, integrations, etc* bash scripting for updating settings not managed through UI* writing custom reports for customers or their success managers in sql* Infrastructure volunteer learning aws, terraform, circleci, newrelic, etc
Boston, Massachusetts, Us
Escalation point for GoToMyPC and LastPassIn both roles, I am one of the best connected team members. If I don't know the answer, I know who does.For LastPass, I review, reproduce, and prioritize escalated bug reports. By helping support team members resolve issues, I've helped reduce escalations rates to our development teams by almost half. I facilitate transparency with customer facing teams so they can set expectations with customers. I use my scrummaster training both to help product managers prioritize fixes as well as to help other teams understand how our development teams work.For GoToMyPC, I take on customers most challenging technical problems after Tier 1 and Tier 2 have exhausted all other options, usually coaching Tier 2 through solving the issue to develop their skills.I trained initial L1 batch of our offshore partner team. I reproduce and isolate bugs, then write up bug reports and help the engineering team prioritize bugs. I test software updates before they go live, and act as a customer advocate. I write detailed client instructions and contribute toward the internal Knowledge Base and Customer Care wiki page.
Fort Lauderdale, Fl, Us
Escalation point for GoToMyPC.I take on customers most challenging technical problems after Tier 1 and Tier 2 have exhausted all other options, usually coaching Tier 2 through solving the issue to develop their skills.I reproduce and isolate bugs, then write up bug reports and help the engineering team prioritize bugs. I test software updates before they go live, and act as a customer advocate. I write detailed client instructions and contribute toward the internal Knowledge Base and Customer Care wiki page.
Fort Lauderdale, Fl, Us
Resolve escalated tickets for GoToMyPC, escalating to tier 3 as needed.Train and then continue coaching tier 1 through resolving customer issues, in person and in chat rooms.Act as backup for tier 3 when they're away/training/on vacation/etc.Attend meetings with engineering to develop deeper understanding of product, bugs, and relationship between customer care and eng team.
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Aimée Walker works for Revenue.io.
Aimée Walker is listed as Technical Escalation Engineer @ Revenue.io at Revenue.io.
AeroLeads has found 1 work email signal at @ringdna.com for Aimée Walker at Revenue.io.
AeroLeads has found 3 phone signal(s) with area code 805, 906 for Aimée Walker at Revenue.io.
Aimée Walker is based in Denver Metropolitan Area, United States while working with Revenue.io.
Aimée Walker has worked for Revenue.Io, Logmein, and Citrix.
You can use AeroLeads to view verified contact signals for Aimée Walker at Revenue.io, including work email, phone, and LinkedIn data when available.
Aimée Walker holds Master Of Science, Applied Mathematics from University Of Washington.
Aimée Walker is listed with skills including Cloud Computing, Windows, Customer Service, Technical Support, Troubleshooting, Microsoft Office, Salesforce.Com, and Customer Satisfaction.
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