Aimee S. Email & Phone Number

West Hartford, Connecticut, United States

International business managers contribute their cultural skills and knowledge of international economics, trade, governments, contracts, markets and finance to ensure an organization’s entrance into international markets is aligned with its goals and objectives.They are responsible for coordinating with executive officers regarding forecasts and strategic plans in line with the organization's goals of seeking new markets and enhancing global profitability. Discussing and closing… Show more International business managers contribute their cultural skills and knowledge of international economics, trade, governments, contracts, markets and finance to ensure an organization’s entrance into international markets is aligned with its goals and objectives.They are responsible for coordinating with executive officers regarding forecasts and strategic plans in line with the organization's goals of seeking new markets and enhancing global profitability. Discussing and closing contracts with foreign clients are also among their significant duties.Licensing for exportation of weapons to Foreign Military and Law Enforcement. Show less

Simsbury, Connecticut, United States

Analyze initial claim reports: Thoroughly review and assess incoming claim reports to identify relevant information, patterns, and potential areas of concern.Investigate and document findings: Conduct thorough investigations to gather evidence, document findings, and support coverage determinations. Prepare detailed reports that clearly outline the investigation process, findings, and conclusions.Complete accurate investigations and coverage analyses: Conduct meticulous… Show more Analyze initial claim reports: Thoroughly review and assess incoming claim reports to identify relevant information, patterns, and potential areas of concern.Investigate and document findings: Conduct thorough investigations to gather evidence, document findings, and support coverage determinations. Prepare detailed reports that clearly outline the investigation process, findings, and conclusions.Complete accurate investigations and coverage analyses: Conduct meticulous investigations and provide comprehensive coverage analyses, ensuring that all aspects of the claim are thoroughly examined and accurately assessed.Strategize early and cost-effective resolutions: Proactively identify opportunities for early and cost-effective claim resolutions, minimizing financial losses for the company.Document throughout the claims process: Maintain detailed and accurate documentation throughout the claims process, ensuring transparency and traceability for all actions and decisions.Cultivate relationships: Develop and maintain strong relationships with internal clients, including underwriters, to ensure seamless communication and coordination of claims handling. Collaborate effectively with external clients, such as attorneys and policyholders, to build trust and rapport. Show less

West Hartford, Connecticut, United States

Communicate with new and existing clients: Establish and maintain positive relationships with new and existing clients, providing clear and concise information about loan opportunities, products, and document requirements. Actively listen to client needs and concerns, addressing questions and ensuring a smooth and stress-free mortgage experience.Facilitate timely advancement of mortgage loans: Collaborate effectively with loan officers, underwriters, and realtors to expedite the… Show more Communicate with new and existing clients: Establish and maintain positive relationships with new and existing clients, providing clear and concise information about loan opportunities, products, and document requirements. Actively listen to client needs and concerns, addressing questions and ensuring a smooth and stress-free mortgage experience.Facilitate timely advancement of mortgage loans: Collaborate effectively with loan officers, underwriters, and realtors to expedite the mortgage process, ensuring timely completion of tasks and adherence to deadlines. Proactively identify potential roadblocks and work with team members to resolve issues quickly and efficiently.Develop and manage marketing materials: Create and distribute engaging marketing materials, including brochures, flyers, and social media content, to promote mortgage products and services. Manage databases, company websites, spreadsheets, and pipelines to maintain accurate and up-to-date client information.Serve as a knowledgeable and compassionate point of contact: Act as a reliable and trusted resource for clients throughout the mortgage process, providing ongoing support and guidance. Address questions promptly, address concerns empathetically, and proactively communicate updates to keep clients informed. Show less

West Hartford, Connecticut, United States

Exceptional Loan Processing Efficiency:Consistently processed loan applications from start to finish within 30 days, exceeding industry standards and ensuring timely loan approvals for applicants.Outstanding Loan Pipeline Management:Effectively managed an average pipeline of over 40 mortgage loan applications simultaneously, prioritizing tasks, resolving issues promptly, and keeping the loan process moving smoothly.In-depth Lending Expertise:Demonstrated… Show more Exceptional Loan Processing Efficiency:Consistently processed loan applications from start to finish within 30 days, exceeding industry standards and ensuring timely loan approvals for applicants.Outstanding Loan Pipeline Management:Effectively managed an average pipeline of over 40 mortgage loan applications simultaneously, prioritizing tasks, resolving issues promptly, and keeping the loan process moving smoothly.In-depth Lending Expertise:Demonstrated a comprehensive understanding of lending practices and products, ensuring that loan applications were processed accurately, complied with regulations, and met the needs of borrowers.Customer Satisfaction and Compliance:Effectively utilized my knowledge and expertise to ensure both customer satisfaction and compliance with lending regulations, maintaining a high level of professionalism and integrity throughout the loan processing journey. Show less

East Windsor, Connecticut, United States

Customer-Centric Approach: Prioritized delivering a positive and seamless customer experience during the sales process, ensuring that each customer felt valued and understood.High Achiever: Consistently surpassed company-established targets, going above and beyond to achieve success. Set ambitious goals for the team and provided the necessary guidance and support to reach them.Customer Advocacy: Acted as a trusted advisor, carefully evaluating customer needs and recommending… Show more Customer-Centric Approach: Prioritized delivering a positive and seamless customer experience during the sales process, ensuring that each customer felt valued and understood.High Achiever: Consistently surpassed company-established targets, going above and beyond to achieve success. Set ambitious goals for the team and provided the necessary guidance and support to reach them.Customer Advocacy: Acted as a trusted advisor, carefully evaluating customer needs and recommending insurance products and pricing that aligned with their specific requirements.Adaptability and Quick Learning: Demonstrated a remarkable ability to grasp new concepts and procedures, earning recognition through rapid promotions.Empathy and Effective Communication: Established rapport with customers by actively listening to their concerns and providing clear explanations of insurance products and policies.Problem-Solving Expertise: Effectively addressed customer issues and concerns, finding creative solutions to navigate challenges and maintain customer satisfaction.Team Leadership: Motivated and inspired team members to achieve collective goals, fostering a collaborative and supportive work environment.Continuous Improvement: Actively sought feedback and implemented strategies to enhance personal and team performance, ensuring a consistent commitment to excellence. Show less

Springfield, Massachusetts Metropolitan Area

•Conflict Resolution and Customer Retention: Proactively addressed customer concerns and resolved conflicts in a timely and effective manner, contributing to improved customer satisfaction and retention rates.Coaching Expertise: Initiated the creation of a coaching position within the company, demonstrating leadership and a commitment to employee development. This initiative led to significant performance improvements, with quarterly increases of 3-10%.Training and Education:… Show more •Conflict Resolution and Customer Retention: Proactively addressed customer concerns and resolved conflicts in a timely and effective manner, contributing to improved customer satisfaction and retention rates.Coaching Expertise: Initiated the creation of a coaching position within the company, demonstrating leadership and a commitment to employee development. This initiative led to significant performance improvements, with quarterly increases of 3-10%.Training and Education: Developed and implemented training programs focused on building confident client relationships and enhancing customer education. These programs were successfully rolled out across the company, fostering a more informed and engaged customer base.Top Performer: Consistently achieved top-performing status, earning recognition as one of the top two representatives within the company for their job site. This achievement highlights a dedication to excellence and a commitment to exceeding expectations.Autonomy and Initiative: Exhibited a strong sense of ownership and initiative in addressing customer issues and driving performance improvements. This self-driven approach contributed significantly to the company's success.Leadership and Influence: Successfully advocated for the creation of a coaching position, demonstrating leadership skills and the ability to influence positive change within the organization.Customer Centricity: Demonstrated a deep understanding of customer needs and a commitment to providing exceptional service. This customer-centric approach was evident in both conflict resolution efforts and training program development.Continuous Learning and Improvement: Continuously sought opportunities to enhance knowledge and skills, resulting in the development of innovative training programs and effective conflict resolution strategies. Show less

Massachusetts, Connecticut, Florida

Restaurant Operations Expertise: Demonstrated extensive experience in planning, designing, and managing restaurant operations, ensuring efficient and profitable business practices.Customer Satisfaction Enhancement: Implemented effective strategies to improve customer satisfaction, including adopting instant reservations software to minimize wait times (9% increase in satisfaction ratings) and developing better customer service practices (15% increase in profit).Cost Optimization… Show more Restaurant Operations Expertise: Demonstrated extensive experience in planning, designing, and managing restaurant operations, ensuring efficient and profitable business practices.Customer Satisfaction Enhancement: Implemented effective strategies to improve customer satisfaction, including adopting instant reservations software to minimize wait times (9% increase in satisfaction ratings) and developing better customer service practices (15% increase in profit).Cost Optimization and Resource Management: Established new scheduling procedures that reduced labor costs by 11%, bringing them in line with the budget of 14% of net revenue.Human Resource Management Expertise: Oversaw the hiring and onboarding process, effectively recruiting and training staff. Motivated and developed a team of over 50 employees, fostering a culture of accountability and recognition. Provided coaching and counseling to support employee growth and performance.Sales and Profitability Management: Effectively managed the store, analyzing sales data to identify areas for improvement and optimize profit margins.Event Planning and Coordination: Successfully planned and coordinated events for the restaurant, demonstrating strong organizational and leadership skills.Customer-Centric Approach: Consistently prioritized customer satisfaction, implementing strategies to enhance the overall dining experience.Data-Driven Decision Making: Utilized sales data and customer feedback to make informed decisions that positively impacted the restaurant's performance.Team Leadership and Empowerment: Effectively led and motivated a large team, creating a supportive and collaborative work environment.Versatility and Adaptability: Demonstrated the ability to handle a wide range of responsibilities, including operations management, customer service, human resources, sales analysis, and event planning. Show less

Associate'S Degree, Human Resources Management/Personnel Administration, General

Education record