Reviewed assigned field and prepared an efficient route. Travel to designated households and conduct interviews with residents. Helped individuals complete a census form. Responsible for verifying household addresses and ensuring that all maps and address lists are correct. Corrected any discrepancies encounter in existing census data. Left a notice of visit at households that are occupied but vacant at the time of visit.

Responsible for opening, maintaining and filing all documents related to the sale or purchase of a home or business. Worked with residential and commercial builders. Worked as a file clerk, making duplicates of forms and keeping track of documents. Worked with one or more real estate agents or brokers to set listing and showing appointments and collect required data and signatures. Weekly status reports-meetings with the President, Director of Sales, construction, mortgage companies, and title companies. Insure Mortgage Company and Title Company have all needed/completed paperwork. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff. Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

Assistant and first line of contact for three well established Escrow Officer's, maintaining a professional relationship and communication between all parties, addressing any concerns or questions through entire closing process. Received, reviewed, and receipted earnest money for all residential and commercial contracts. Opened title and escrow orders in Ramquest playing close attention to detailOrdered all payoff's involved in transactions, property tax certificates, HOA resale certificates, and municipality lien status, / and or release. Prepared estimated and final HUD-1 Settlement Statements for lenders review and approval, with any revisions or corrections addressed in a timely manner. Ensured all parties including the buyers, sellers and any agents receive copy of final settlement statement prior to closing, after receiving lenders final approval. Reviewed and submitted post-closing documents to lender to obtain funding and disbursement approval. Assisted all closers in the funding and disbursement process, ensuring all parties received correct disbursements. Assisted Accounting Specialist with transaction on land from seller to developer. Serviced existing accounts, obtained orders, and established new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries. Maintained customer confidence by keeping information confidential. Prepared reports by collecting and analyzing information both internally and externally. Provided historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions. Developed and executed consistent company identity through document templates, letterhead, and logo usage. Lead production effort such as desktop publishing, formatting, light editing, printing, copying, client deliverables, and electronic media. Distributed communiqué from main office to appropriate social worker.

Created and balanced a budget, accounts payable, accounts receivable. Identified cost-saving opportunities and implemented multiple programs to incorporate these opportunities into daily activities. Coordinated and maintained all travel. Maintained multiple client schedules in order to effectively plan and execute meals and events. Created and maintained an organized system for locating necessary items for daily production.

Maintained office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Provided historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement. Designed and implemented office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. Completed operational requirements by scheduling and assigning employees; following up on work results. Kept management informed by reviewing and analyzing special reports; summarizing information; identifying trends. Maintained staff by recruiting, selecting, orienting, and training employees. Maintained staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Inspect models and available “market ready”, communicate related service needs to Property Manager. Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs. Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Assist in monitoring renewals. Distribute and follow-up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Represent the company in a professional manner at all the times. Accept rental payments and give immediately to Assistant Community Manager. Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures. Maintain current resident files. Maintain and record daily inspections for the community. Distribute all company or community-issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes.

Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries. Maintained customer confidence by keeping information confidential. Prepared reports by collecting and analyzing information both internally and externally. Provided historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions. Developed and executed consistent company identity through document templates, letterhead, and logo usage. Lead production effort such as desktop publishing, formatting, light editing, printing, copying, client deliverables, and electronic media. Distributed communiqué from main office to appropriate social worker.