• Lead APAC region shared services functions and initiatives across IT, Risk and Compliance, HR, Recruitment, Regional Finance, Cotton On Foundation and Strategy.• Built training for retail to achieve doubling existing customer database in 3 months, driving additional online revenue of +20% comp.• Developed 3 Year APAC strategic plan and Taiwan market launch explore plan.• Lead regional leadership development off-site meetings and training sessions.• Lead organizational restructure of APAC region across the shared services functions to meet the demands of the current business and future growth.• Lead Cotton On Foundation initiatives and first on-site volunteering opportunity for select HQ and Retail team members as community project in rural Thailand. • Lead company culture initiatives in region including monthly business updates, bi-annual team parties and celebrations for all cultural holidays.

• Lead all in-market functions and strategy including Retail, Operations, Communications, Marketing, Visual and HR.• Coordinated the growth of new stores in the market in partnership with global Real Estate, Store Design and my direct HQ and Field Team from launch to 25 stores.• Oversaw multi-million dollar P&L delivering positive earnings and comp metrics consistently year on year. • Managed team of multiple, cross-functional direct reports with additional global cross-functional stakeholders.• Develop and implement brand leadership team L&D program and leadership training. • Developed and lead 3 year people strategy and succession plan for China region. • Built digital marketing strategy to achieve active customer database of over 800,000 in 16 months. • Executive sponsor of Gap Foundation in China, participant in multiple annual events.

• Lead all in-market functions including Retail, Operations, Marketing, Visual and HR and strategy for the brand launch in mainland China including building a store leadership, field leadership and HQ organization. • Develop and implement a labor management tool and process to ensure optimized management of labor spend. • Influence China merchandise assortment from global collection to maximize local sales. • Develop and implement market/brand launch and product training for all levels of retail leaders to sales team.• Leadership sponsor of Gap Foundation in China, project manager/participant in multiple annual events.

• Established initial Gap Store Operations function in China for the brand launch including communications process and platform, policy and procedures, daily operations processes, employee recognition and store contests, store standards and training tools. • Hired, trained and developed in-market local team of project managers on brand standards and functional expertise. • Developed and lead the implementation of an All-Function HQ and Field, store growth milestone process to enable brand expansion and growth in Greater China while maintaining brand standards and meeting cross functional project milestones. • Field and Operations leader for the brand launch of Gap Hong Kong. Coordinated on-time opening of flagship store with all HQ departments and the market store leadership team. • Co-Founder of China CSR committee of Gap Foundation in China and project manager/participant of multiple annual events.

• Lead the Employee Engagement and Recognition programs for the brand across North America. • Brand leader for the Gap Inc. cross-brand launch of the Visa credit card program. Developed tools and resources and lead the field training, operations process and launch of the co-brand credit card. • Lead the re-development, launch and implementation of employee service model training in the brand.• Lead the development of quarterly product knowledge training tools including a full color fashion magazine and core product training DVD library.• Lead the development of training tools and resources for new product category launches and brand concepts. • Worked cross-functionally on all projects with a combination of brand executives, field leadership, and cross-functional partners in: Marketing, Visual Merchandising, Product Design, Learning and Development and Human Resources.

• Managed various Men’s and Women’s departments of business from pre-season strategy through in-season management including sizing, allocation, flow forecasting, store planning strategy and pricing strategy on a store base of 35 stores that grew to over 120 stores during my time in position.• Managed one direct report with additional global cross-functional stakeholders.

• Responsible for driving results in sales and other KPI’s, training and development of the store team and delivering an exceptional and consistent customer experience. • Managed store teams between 25 to 180 employees in different volume stores ranging from $2 - $25M in annual turnover.