Aimee Walton Email and Phone Number

The programme seeks philanthropic support up to £25,000 toadvance the work of the College by raising funds for a variety of projects including scholarships, enhancing the student experience and Faculty level support.Alongside the Senior Regular Giving Manager, I coordinate three main direct mails each year alongsidesmaller targeted campaigns and our stewardship programme. I work with our external agencies and in-house design team to produce our appeals including drafting copy, proof-reading and editing, and checking mailing files. I am responsible for producing all of our online donation forms and maintaining the website. I also write copy for emails and produce content for the main social media channels.

Supporting the Regular Giving team during the most successful year to date in the programmes history, raising £1.2 million. Assist with projects across the team, manage the Head of Regular Giving's diary and provide administrative support. Taken part in working groups including the establishment of the Friends and Family programme. Integral part of Imperial's first Giving Day including producing a social media content plan. Covered for the Regular Giving Coordinator - Telephone Campaigns post when vacant including recruiting and training 45 student callers. Also involved with initiatives across the division including planning two Away Days for 80 members of staff.

This role involved me calling prospective students and encouraging them to come on an open day at my University. I had to think on my feet to answer any queries students have. Although I was part of a team I had to be able to work on my own to reach the targets set for me.

I was a part of the RA which involved me working very closely with six other people to deadlines and budgets. We were responsible for ensuring first years settle in and have an enjoyable year at University. Whilst we all had our specific roles, we are all involved in the planning and implementation of events. We had to negotiate with the University, Hall Management, outside companies and suppliers and with students. This allowed me to develop the ability to communicate with a variety of different people at many different levels.

I adapted to working in a large, fast-paced environment with constant stock changes which was not something I was previously used to. This helped to develop my problem solving skills as I had to think for myself and quickly. I had to focus on customer service whilst managing a large floor area. I had to approach customers and offer assistance, ensuring we went the ‘extra mile’ in order to offer the best customer experience possible. As the store was so large I had to work well in a team but also as an individual to be able to maintain a tidy and functional setting. Due to the busy and pressurised environment I have developed my ability to negotiate with a variety of different people, ensuring the customer leaves satisfied with the service they have received.

I was working with high quality leather goods. This involved me needing detailed and precise product knowledge. I had to have excellent customer service skills as it was important to make a good impression and help the customer find the product they were looking for. It was also important to have selling skills to be able to help the store reach targets. I was able to merchandise the products to a luxury standard. I was given the responsibility of being a keyholder. This involved me opening, running and closing the store as well as cashing up allowing me to develop my ability to lead.I was asked back on a temporary basis between June - September 2013.