Aimee C. Email & Phone Number

Assists in planning, creation, and execution of various meetings, conferences, conventions, awards, and other events.Research new events venues and stablish relationships with vendors/hotels.Ability to managed both project mange and work on multiple projects with fast paced, multi tasked working environment, with multiple stakeholders, while adhering to the highest quality standards.

Assisted Editor in planning and execution of various meetings, awards, and events.Proofed monthly drafts of magazine and collected editorial materials. Maintained company data based for clients and top executives.

Performed financial calculation for small businesses such as bookkeeping, balances and taxes.Formulated and prepared payroll for small businesses.Championed networking initiates, hosted meet and greets to drive business.Managed office tasks such as emails, phones, calendar and social media. Experience in a busy fast paced multi-line phone environment.Created and updated social media platforms such as Facebook, Twitter, and LinkedIn. Collaborated with clients, maintained bookkeeping business-related task to keep books up to standard.

Las Vegas, Nevada Area

TrainerFacilitated and trained new employees on companies’ policies, procedures and expectations. Shadowed and mentored employees on live calls and providing feedback on how to improve communication skills.Collaborated with department trainer to improve training materials and processes.Executive Resolution Assisting with inquiries from Expedia Executives, Corporate Headquarters’ to research all guest inconveniences.Effectively resolve escalated issues by offering compensation to guest inconveniences to rectify short falls.Managed and responded to emails, fax, or calls within acceptable response time meet company goals.Assisting guest with any reservation need such as book, changes and cancellations reservations for hotel car, activities, flights and or travel insurance.Researched, investigated and resolved guest inconvenience by collaborating with vendors to uphold guest service practices.