Aimee Gratz Email & Phone Number

Memphis, Tennessee, United States

- Interfaces with clients and vendors to generate pricing information and present quotes- Assists with the development of client presentations and contracts- Coordinates meetings, appointments, and events- Assists in special or customized projects- Coordinates RFP/RFQ responses- Reviews and approves invoicing, including assisting clients with billing inquiries and working closely with the VC3 finance team- Manages client renewals- Conducts industry relevant research- Works closely with clients’ primary engineers and project coordinators to ensure client satisfaction- Acts as a contact between client, vendors, and VC3 resources

Memphis, Tennessee, United States

- Coordinated training logistics, instructors and learner schedules for the implementation of learning programs, including classroom learning, team meetings, certifications, and more.- Analyzed and tracks training metrics and data, and reports to senior leadership. - Created, managed, and maintained online learning curricula and facilitates in-person and virtual classes with content experts.- Effectively communicated with stakeholders at every level to ensure a premium learning experience for all.

Memphis, Tennessee

- Communicated efficiently and effectively with customers to assist with navigating the website, answer questions, and recommend products and services. - Implemented new procedures and tools to make the Customer Service team more efficient and effective based on metrics and customer feedback - Maintained long-lasting positive relationships with customers and various employees across the company- Troubleshot and solved issues as they arose for customers and other employees

Memphis, Tennessee, United States

- Provided administrative support to chapter development staff and volunteers by assisting in ongoing office special event planning and chapter fundraising activities- Implemented logistics for Chapter Walks, Rides, Galas, and Outreach Events- Assisted in Chapter volunteer recruitment and retention. Created presentations as needed and maintained data collection and tracking system- Supported reporting and data management needs- Prepared financial reports and billings

Memphis, Tennessee

• Designed physical science curriculum and coordinated lesson plans for six class periods with an average class size of 32 students each• Held structured one-on-one meetings with struggling students to identify issues and provide additional resources in the form of after-school tutoring sessions or managed education care plans• Assisted Response to Intervention (RTI) Academic and Behavior teams tasked with monitoring student success and wellness in a school environment

New York, Ny

• Participated on the Research Business Development team as an intern focused on Program RelatedInvestments• Advised senior vice presidents and directors on how to best implement equity investments andloans into funding strategy• Designed presentations for the team and senior managers• Researched and organized data regarding technology transfer offices, translational fundingsources, JDRF-funded intellectual property, and their relationshipsSupervisor: Dr. Michael Batten

Bachelor Of Arts (Ba), Biology, General

Activities and Societies: Member of Kappa Delta Sorority (Social Co-Chair, Social Media Chair, Academic Excellence Chair); Member.

High School

Activities and Societies: President of the Choir Program (2011-2012), Officer for the Choir Program (2010-2011), member of Chorale, member.