Lead, Employee Relations
Current- Manage and oversee internal investigations that are escalated to the internal HR & Compliance team.- Leverage advanced knowledge of ER best practices, including applicable local laws and fair and equitable employment practices to lead and manage ER-related projects and programs.- Delegate tasks and supervise projects for team members by meeting with the team to discuss the current and future state of key projects and investigations.- Manage and leverage data and information from analytic tools, surveys, observations, and supervisors to make data-based decisions on the direction of ER-related projects and topics (e.g., employee morale, employee engagement, work/life balance, organizational culture, employee turnover, workplace incidences, etc.).- Collaborate with senior leadership, internal and external counsel, HR teams, and other relevant resources to resolve employee relations-related issues effectively and in compliance with local/applicable laws.- Consult and partner with HRBPs to understand business challenges and needs in the employee relations space and proactively share ER-related business insights. - Manage the relationships and act as a liaison with external stakeholders. - Prepare for legal actions/claims including court attendance and depositions, plan legal landscapes, and monitor regional legal requirements when required. - Handle the conflict resolution and internal mediation process for highly complex cases including those involving executives. - Collaborate with leadership on effective practices for conducting investigations and managing employee issue resolutions. - Develop and provide management with reports on any employee relations issues and issue resolutions. - Recommend practices to promote effective and positive employee relations practices employee relations processes & SOPs for corporate and distribution center employees.
