Aimee Kleinman Email & Phone Number

Springville, UT

• Managed a team of part-time warehousing staff to process inbound, outbound, and reverse logistics
• Increased efficiency in fulfillment of orders by creating standardized operating procedures
• Implemented new inventory processing software by reorganizing warehouse and consolidating product data

Provo, Utah Area

• Increased customer satisfaction through quick and helpful service via phone, email, and face-to-face contact
• Gained project management experience by managing every detail of 15 large-scale conferences including catering, scheduling, and communication with both participants and chairpersons

Provo, Utah Area

• Developed 80% faster assignment grading process by modifying and digitizing weekly assignments
• Simplified the training process for future TAs by creating a comprehensive “how-to” guide

Provo, Utah Area

• Implemented online application software, resulting in 90% faster internal registration process
• Standardized snack making procedures in user-friendly guide, significantly improving volunteer productivity
• Increased supply reordering accuracy by creating a standardized biweekly ordering procedure

Chicago, IL

• Used project management methods to set goals with individuals, following up on commitments and progress
• Promoted productivity and unity between 16 peers by conducting weekly progress reviews