Aimee Lankford Email and Phone Number

Responsibilities included selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, conducting site inspections, solicits and generates business. Duties included preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate.

During my time with Hyatt Regency Denver I worked as a Front Office Supervisor, Housekeeping Office Coordinator and Reservations Supervisor. As a Front Office Supervisor I was responsible for the guest registration process and communication of hotel services and promotions. This was a highly visible role that gave opportunity for casual conversation and had a direct impact on creating the guest experience. Other duties included processing forms of payment and responding to guest… Show more During my time with Hyatt Regency Denver I worked as a Front Office Supervisor, Housekeeping Office Coordinator and Reservations Supervisor. As a Front Office Supervisor I was responsible for the guest registration process and communication of hotel services and promotions. This was a highly visible role that gave opportunity for casual conversation and had a direct impact on creating the guest experience. Other duties included processing forms of payment and responding to guest inquires.As the Housekeeping Office Coordinator I assisted with all office duties of the housekeeping department such as payroll, ordering, etc. This position had a high level of guest phone contact. I demonstrated proficiency in Microsoft word and excel and was able to type 65 wpm. Excellent communication and organizational skills were required.As Reservations Supervisor I helped lead the reservation process at the hotel. Responsibilities included; monitoring/maintaining passkey, involvement with hotel inventory, assisted with reservation related training, and attending hotel reservation related meetings. Show less

Luna Hotel was a small independant boutique hotel in downtown Denver. I was responsible for all Front Office and Housekeeping operations.