Greet patients and answer phone calls, schedule appointments for patients, gather new patient information and enter into database, scan insurance card(s) and license into database, validate insurance eligibility, check for copayment and deductible amount, purchase supplement items for patients, determine if office products need to be ordered, distribute mail, balance cash at the end of the shift, compile checks to be deposited at bank.

Customer Service Representative, helping people find a product to help celebrate someone in their life whether it is a family member, co-worker, club/group member, etc. From the moment I meet the customer to the time they get their item(s), I communicate with them and my team to make sure the product they receive is what we agreed upon. Sometimes the items the customer wants is not something we make in-house so I have to work with outside vendors to find the perfect item(s) for the customer. My end goal is to make sure the customer is happy with their celebration item(s) and that my teammates have a clear vision as well. Also making sure the customer had the product(s) delivered or picked up on the date (or before) they were promised.

Greet customers, answer phone calls, enter insurance card information into database, enter prescriptions into database, fill prescriptions, collect amount owed at end sales transaction, worked with team to make sure all rolls were covered throughout shift.

Trained customers on the use of their new phone systems. Gathered information from customers to help technicians create a usable phone system specifically designed for their company’s needs. Worked with team to make sure the customer was happy with their phone system and they received what they envisioned their phone system to do for their company. Receptionist work, answered phones, transferred calls to appropriate recipients, greeted guests and announced their arrival to appropriate employee.Helped with accounts receivables tasks like data entry of paid invoices and also contacting customers who had past due invoices in order to obtain payment from them.