Aimee Missakian Email & Phone Number

Menifee, Ca, Us

Temecula, California, United States

Flint, Michigan, United States

• Answering inbound phone calls in fast-paced dental office & payment processing• Verify patient insurance eligibility prior to appointment• Treatment planning and presentation with financial requirements• Actively filling schedules for 4 doctors and 6 hygienists to meet financial goals• Confirming, rescheduling, scheduling follow-up, and recall appointments

Swartz Creek, Michigan

• Inside Sales; processing orders, gathering information & providing quotes, providing product information, order status inquiries, customer set-up, processing payments, complaints & resolutions• Developing and maintaining relationships with new and existing customers• New business development by identifying prospective clients & growth potential• Ensure customer satisfaction and provide professional customer support• Worked on new system integration for sales tracking, order status, and lead generation

Grand Blanc, Michigan

• Properly identify and qualify sales leads to forward to store management and sales representatives• Support needs and assist sales rep selling activities• Present product offerings and services to effectively meet customer needs in store• Establish and maintain accurate customer orders and formulas• Handle customer complaints within district guidelines

Flint, Michigan

• Maintain staffing schedule, training & development, monthly safety meetings, and performance management for 5 employees at $2 million commercial store location• Work with Branch Manager to establish a specific sales growth plan using appropriate interpersonal, communication, & organizational skills to exceed sales goals• Focus on new credit account profiling and account growth• Conduct market research to identify key competition, products, and customer base• Cold and Warm sales calls; present leads to appropriate sales representative• Maintain store calendar and schedule appointments for myself and Branch Manager

Las Vegas, Nevada

• Effectively budget and maintain store reports to ensure profitability• Focus on new account growth primarily in residential repaint market segment• Face to face cold sales calls to obtain new business• Recruit, train, and supervise employees by ensuring use of trademark service• Delegate and inform employees of weekly, monthly, and yearly goals. Set action plan to achieve and exceed goals.• Coach, develop and give feedback to employees with performance appraisals• Work with dedicated sales representatives to gain market share in store local• Ensure safety, loss prevention and security practices are being followed to policy• Manage and maintain delivery service vehicles, drivers, and hub location safety• Maintain store inventory levels to maximize sales and inventory turns• New store manager training in Dallas, TX

Las Vegas, Nevada

• Store rebrand/remodel with acquisition of Comex Frazee Paint to Sherwin-Williams• Conversion of current Frazee customers to Sherwin-Williams products• Expand product knowledge, employee training & development, store cleanliness• Analyze and understand areas of improvement in store reports; profit and loss statement, audit reports, sales frequency reports• Help manage inventory fluctuations with business needs and maintain sales floor displays• Build relationships with sales representatives to bring in new business to exceed sales quotas

Las Vegas, Nevada Area

• On-the-Job training focusing on product knowledge, customer service, human resources, marketing, and financial/operations management• Learn basic inventory management processes to conduct weekly and annual physical inventory counts in future roles• Learn how to sell products and services to customers using in-store reference charts and other job aids in the store• New assistant manager training in Dallas, TX

• Extensive menu and drink knowledge• Maintain high energy in fast paced environment while exercising excellent customer service • Provide fast, accurate, and correct orders and delivery• Follow food handling and alcohol guidelines• Maintain expert customer satisfaction ratings on surveys• Upsell and make appropriate food and drink recommendations as needed

Roy, Utah

Prepare and serve drinks to patrons exercising drink knowledge; Prepare and serve meals as a short order cook; Detail-oriented with a flair for outstanding customer service; Friendly, outgoing, interactive, and entertaining attitude throughout shift; Manage in owner’s absence; Overseeing bar and patrons with no supervision; Competently handle fast and accurate cash and credit card transactions; Follow proper Food Handler and Alcohol ServSafe regulations

Online

Las Vegas, Nevada Area

Effective written and oral communication. Ability to multi-task in a fast-paced work environment while maintaining organization. Establishing excellent customer service with a friendly and outgoing attitude. Completing sales and maintaining accurate counts of the money drawer. Ensuring customer information confidentiality.Employee of the Month – January 2012

Layton, Ut

Ability to work individually and in a team. Taking accurate customer food and beverage orders and delivering orders accurately. Ensuring great customer service in a fast-paced work environment while maintaining organization. Ability to handle fast and accurate cash and credit card transactions.