Aimee Proctor, Mba, Shrm-Scp Email & Phone Number

Phoenix, Arizona, United States

Lead the team that supports leaves of absences and accommodations for the enterprise, including 1,600+ stores throughout the U.S. and Canada, 8 distribution centers, and the Phoenix, Canada, and Costa Rica home offices.

Phoenix, Arizona, United States

Supported 2 regional vice presidents (436 stores), 27 district leaders, and 4 market leaders throughout the western half of the United States, spanning the West and Mountain West regions (California east to Kansas).

Phoenix, Arizona, United States

Supported 11 district leaders, 188 stores, and 6,000+ associates throughout the South region (AL, LA, MS, and TX).

Phoenix, Arizona, United States

Supported 13 district leaders, 211 stores, and 6,000+ associates throughout the Mid-Atlantic region (DC, DE, KY, MD, NC, PA, TN, and VA).

Atlanta, Georgia, United States

Supported 12 district leaders, 199 stores, and 6,000+ associates throughout the Southeast region (FL, GA, NC, SC, and Puerto Rico).

Atlanta, Georgia, United States

Selected to model and implement new district HR business partner position for nationwide deployment, providing support to 600+ employees across 17 stores ($90 million volume). Interviewed and hired leadership applicants, oversaw onboarding and training processes, drove employee engagement, identified high-potential candidates, collaborated with home office on investigations, conducted climate surveys, completed exit interviews, assisted with unemployment claims, and supported labor law… Show more Selected to model and implement new district HR business partner position for nationwide deployment, providing support to 600+ employees across 17 stores ($90 million volume). Interviewed and hired leadership applicants, oversaw onboarding and training processes, drove employee engagement, identified high-potential candidates, collaborated with home office on investigations, conducted climate surveys, completed exit interviews, assisted with unemployment claims, and supported labor law compliance.Experienced with enterprise resource planning (ERP) software including SAP and PeopleSoft. Oversaw the deployment and successful completion of multiple system upgrades.Consistently ranked in the top 10% in the nation on the HR balanced scorecard. Increased employee satisfaction from 65% to a near-perfect 98%, achieving some of the top results in the company. Reduced employee turnover by 50% per year.Trained and/or mentored 20 general managers and 30 junior managers. Oversaw store openings in GA as a certified trainer.Promoted 26 top performers to higher-level positions in the district. Hired and promoted managers for 11 of the district’s 17 stores. Recruited 8 managers to the company. Show less

Atlanta, Georgia, United States

Built and developed a high-performance team and drove the store to 1st in the company (1600 stores) on the balanced scorecard – tied for 1st overall 3 times. Consistently ranked 1st in the district (17 stores) and top 3 in all of Georgia (42 stores) for annual sales volume ($7M/year).Won numerous awards for outstanding overall performance – including 3 “Circle of Excellence Awards” for ranking in the top 5% nationwide for overall results, and additional awards for exceptional customer… Show more Built and developed a high-performance team and drove the store to 1st in the company (1600 stores) on the balanced scorecard – tied for 1st overall 3 times. Consistently ranked 1st in the district (17 stores) and top 3 in all of Georgia (42 stores) for annual sales volume ($7M/year).Won numerous awards for outstanding overall performance – including 3 “Circle of Excellence Awards” for ranking in the top 5% nationwide for overall results, and additional awards for exceptional customer satisfaction, safety results, and improvement in employee retention.Improved all key performance indicators including customer satisfaction scores (25% increase), shrink (loss) results (50% reduction), internal audit scores (14% increase), employee safety (reduced incidents by 80%), and pet safety (reduced incidents by 50%).Provided procurement of $1.7M in inventory. Supply chain professional responsible for the oversight of 10,000 SKUs and 90,000 pieces. Certified forklift and powered industrial truck (PIT) driver. Show less

Atlanta, Georgia, United States

Co-developed an internal job path for leadership candidates and a new individual development plan (IDP) process that rolled out to all 200 stores in the region.Selected to serve on a national training committee and national steering committee. Provided insight and recommendations on new company initiatives, policies & procedures, and new technology developments, as well as training materials for company-wide leadership meetings and conferences.

Greater Phoenix Area

Provide leadership and HR insights and guidance.

Atlanta Metropolitan Area

Provided consultative HR support to the CEO.

Atlanta Metropolitan Area

Recruited to help develop a new store concept called The City, similar to a modern-day Apple store with a larger merchandise selection. Grew the new concept from a single store to 30+ locations, with direct accountability for 12 stores (up to 30,000 square feet each) along the east coast, including the original flagship in Norfolk, Virginia. Provided leadership, direction, coaching, and support to a team of 600, including 12 store managers.Built and managed the highest-volume and… Show more Recruited to help develop a new store concept called The City, similar to a modern-day Apple store with a larger merchandise selection. Grew the new concept from a single store to 30+ locations, with direct accountability for 12 stores (up to 30,000 square feet each) along the east coast, including the original flagship in Norfolk, Virginia. Provided leadership, direction, coaching, and support to a team of 600, including 12 store managers.Built and managed the highest-volume and top-performing territory in the company. Led the territory to $120M in sales volume (averaged $10M per store) while consistently ranking 1st in the new division (6 territories) on the balanced scorecard. Surpassed opening projections by double-digits.Opened more than 20 new stores in just 14 months. Supported every aspect of the setup and opening including staffing, inventory, and merchandising. Created a comprehensive 300-page employee manual that documented all operational processes – this was utilized in all 30+ stores.Served as trainer and mentor to other territory managers. Selected to support territories all across the country, including the west coast. On-boarded, trained, and mentored 4 territory managers, promoted 1 territory manager and 2 store managers internally, and recruited 1 territory manager externally. Show less

Master Of Business Administration (Mba), Business Administration And Management, 4.0 Gpa

Activities and Societies: Member of Beta Gamma Sigma and the Society for Human Resource Management (SHRM) Graduated cum laude at the top.

Shrm Certificate, Human Resources Management

Activities and Societies: Member of the Society for Human Resource Management (SHRM) Received a grade of 99 for the course. Passed my.

Bachelor Of Business Administration (Bba), Management, 4.0 Gpa

Activities and Societies: Admitted to the Honors College; invited to join Beta Gamma Sigma, Phi Kappa Phi, the National Society.