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Aimee Qualls Email & Phone Number

Director of Accounts Receivable at Crash Champions
Location: Prospect, Oregon, United States 5 work roles 5 schools
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Current company
Role
Director of Accounts Receivable
Location
Prospect, Oregon, United States
Company size

Who is Aimee Qualls? Overview

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Quick answer

Aimee Qualls is listed as Director of Accounts Receivable at Crash Champions, a company with 3328 employees, based in Prospect, Oregon, United States. AeroLeads shows a matched LinkedIn profile for Aimee Qualls.

Aimee Qualls previously worked as Senior Manager Shared Services at Crash Champions and Vice President of Member Service at Rogue Credit Union. Aimee Qualls holds Master Of Business Administration - Mba, Information Technology Management from Western Governors University.

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Email format at Crash Champions

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Crash Champions

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Profile bio

About Aimee Qualls

I am an experienced leader in the financial services industry in contact centers, branches, and project teams as well as the operations, payments, and digital departments. I am passionate about leading teams to success and using my analytical and problem-solving skills to implement technology solutions and improve processes throughout the organization. I am a lifetime learner consistently looking for new learning opportunities and skills to progress my career and help my employer to exceed goals. I also look to coach and develop those around me to further success for themselves and the organizations they work for. I am inspired by leaders who look to invest in those around them as well as the organizations they work for. I am experienced in technology solution implementations and process improvement initiatives including outbound sales programs, mergers, core system conversions, phone system conversions, payment system conversions, SaaS implementations, Customer Experience (CX) Enhancements, digital banking conversions, online account/loan application solution implementations and knowledge base/agent assist solution implementations.I am looking for a new opportunity where I can utilize my experience and skills to help the organization be successful. I look forward to being challenged as well as challenging those around me to succeed for themselves and the team.

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Crash Champions
Crash Champions
Director of Accounts Receivable
Prospect, OR, US
Employees
3328
AeroLeads page
5 roles

Aimee Qualls work experience

A career timeline built from the work history available for this profile.

Senior Manager Shared Services

Current

United States

Apr 2024 - Present

Vice President Of Member Service

Medford, Oregon, United States

  • Set the strategy, department goals, and key performance indicators as well as directed operations and results for the financial services and sales departments serving members/customers digitally, over the phone, and in.
  • Leadership through coaching, development, staffing, and business decisions of up to 300 employees across all departments and functions of oversight. Set and monitored key performance indicators and all teams of.
  • Managed and served as a business owner on several technical projects and process improvement initiatives consecutively including mergers, core system conversions, online banking conversions, phone system conversions.
  • Partnered with vendors and development team to enhance and update the online banking, mobile app, and online loan and account application to be user-friendly increasing the Net Promoter Score to above 70% consistently.
  • Recognized as Focus Leader Award winner in 2016 for excellence in leadership throughout the Credit Union.
Jul 2021 - Feb 2024

Senior Transition Operations Manager

Medford, Oregon, United States

  • Managed the Operations, Payments, and Digital Department through the merger with another Credit Union to focus on the integration of systems during the transition.
  • Negotiated operational, payments, and digital banking contracts to transition to sole vendors for the combined organization.
  • Managed high-level system, solution, and equipment projects to support the successful completion of the six-month merger and systems conversion.
Nov 2012 - Jul 2013

Member Contact Center Manager

Rogue Credit Union

Medford Area, Oregon

  • Managed the Sales, Operations, and Digital Departments providing financial services over the phone and digitally.
  • Successfully led a team of 20 agents serving members/customers over the phone and digitally. The team was awarded Focus Team of the Year for exceptional service and results in 2011.
  • Managed several large-scale projects including a digital banking conversion, chat rollout, and an online account and loan application solution conversion.
  • Consistently exceeded service level metrics and loan production goals. Increased loan production and insurance penetration by over 25% making the Member Contact Center the highest loan-producing department directly.
Jul 2004 - Nov 2012
Team & coworkers

Colleagues at Crash Champions

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5 education records

Aimee Qualls education

Education record

Western Cuna Management School

Associate'S Degree, Business Administration And Management, General

Rogue Community College

Activities and Societies: Phi Theta Kappa Honor Society

FAQ

Frequently asked questions about Aimee Qualls

Quick answers generated from the profile data available on this page.

What company does Aimee Qualls work for?

Aimee Qualls works for Crash Champions.

What is Aimee Qualls's role at Crash Champions?

Aimee Qualls is listed as Director of Accounts Receivable at Crash Champions.

Where is Aimee Qualls based?

Aimee Qualls is based in Prospect, Oregon, United States while working with Crash Champions.

What companies has Aimee Qualls worked for?

Aimee Qualls has worked for Crash Champions and Rogue Credit Union.

Who are Aimee Qualls's colleagues at Crash Champions?

Aimee Qualls's colleagues at Crash Champions include Denise Rouster, Frances Stewart, Kiari Threatt, Edward De La Rosa, and James Anderson.

How can I contact Aimee Qualls?

You can use AeroLeads to view verified contact signals for Aimee Qualls at Crash Champions, including work email, phone, and LinkedIn data when available.

What schools did Aimee Qualls attend?

Aimee Qualls holds Master Of Business Administration - Mba, Information Technology Management from Western Governors University.

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